Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

Robyn O'Brien

Feefo 인증됨

Tungamah Victoria 3728

9 years ago

Petcover Australia에 대한 Robyn O'Brien의 의견:

Excellent service by Petplan Australia

very happy with the customer service and pet plan insurance plan

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Robyn, glad you're happy with your plan.

Kind regarsd,

The Petplan Team

구매일: 05/09/2016

Jody Mitchell

Feefo 인증됨

Halls Head

9 years ago

Petcover Australia에 대한 Jody Mitchell의 의견:

Excellent service by Petplan Australia

I am new to the business and I have no issues yet.

Petplan Australia

Petcover Australia

9 years ago

Hi Jody,

Always happy to hear from new customers, thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 05/09/2016

Tahlee

Feefo 인증됨

Berwick

9 years ago

Petcover Australia에 대한 Tahlee의 의견:

Great customer point of contact

The gentleman I spoke to when I signed up was excellent. Very thorough and knowledgeable and lovely.

Petplan Australia

Petcover Australia

9 years ago

Hi Tahlee,

Thanks for your feedback, we'll let the sales team know!

Kind regards,

The Petplan Team

구매일: 05/09/2016

Janet & Mike Darlington

Feefo 인증됨

O'Sullivan Beach SA

9 years ago

Petcover Australia에 대한 Janet & Mike Darlington의 의견:

Just hoping you will be better now you have our policy .

At the beginning when we thinking about getting insurance for Milly, no one from Petplan sent info via my email as requested, no follow up calls at all. If it were not for the recommendation from our...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Janet & Mike,

Thanks for your feedback, we'll pass this on to the sales team so they can look into it further.

Kind regards,

The Petplan Team

구매일: 02/09/2016

Stephanie Cust

Feefo 인증됨

Perth

9 years ago

Petcover Australia에 대한 Stephanie Cust의 의견:

Stress free claim

First claim was processed quickly with no problems. Amount due to me was only a small amount (it was only a small claim). It would have been better if it was able to be credited directly to your bank...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Stephanie, Thanks for the feedback. You'll be glad to know we will soon have the function to direct debit claims back into the policy holders bank account. Thanks for being a customer Petplan. Kind Regards - The Petplan Team.

구매일: 26/08/2016

Gloria Westaway

Feefo 인증됨

Kelmscott

9 years ago

Petcover Australia에 대한 Gloria Westaway의 의견:

First time I used, on a 6 week free plan and you paid up in full for surger...

First time I used, on a 6 week free plan and you paid up in full for surgery

Petplan Australia

Petcover Australia

9 years ago

Hi Gloria,

We're happy we could help you with the surgery costs.

Kind regards,

The Petplan Team

구매일: 01/09/2016

Karin singh

Feefo 인증됨

blackburn south

9 years ago

Petcover Australia에 대한 Karin singh의 의견:

The reason the person on the phone was really helpful and explained the pol...

The reason the person on the phone was really helpful and explained the policy easily to understand. Thats why I choose petplan over the other companies and it was recommend by friends

Petplan Australia

Petcover Australia

9 years ago

Hi Karen,

Thanks for the great feedback!

Kind regards,

The Petplan Team

구매일: 01/09/2016

Cheryl Curley

Feefo 인증됨

Faulconbridge

9 years ago

Petcover Australia에 대한 Cheryl Curley의 의견:

A little commonsense customer service required

Was has happy with the quote process but annoyed that I did exactly what was required only to be told that my policy would not be approved because they did not have the report.PPs request for the...

자세히 읽기

구매일: 29/08/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

I would consider that the more dogs one insures with you, the rate should d...

I would consider that the more dogs one insures with you, the rate should decrease. In a similar way that if you have 2 different policies with one insurance company they give you a discount.

Petplan Australia

Petcover Australia

9 years ago

Hi Jennifer,

Thanks for your inquiry, we do have a multi-pet discount when you have 3 or more pets with Petplan, you will receive 10% off your insurance policies.

Kind regards,

The Petplan Team

구매일: 29/08/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago