Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Second attempt

On my first application, I had no contact back regard to the company not receiving all my dogs vet history, I had emailed it and also asked your company to contact the vet clinic. It wasn't until I...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Kaye,

Sorry to hear about your other dog but i'm glad we'll be able to help you out if there are any unexpected vet bills in the future.

Kind regards,

The Petplan Team

구매일: 09/09/2016

Nicole Shepherd

Feefo 인증됨

Sydney

9 years ago

Petcover Australia에 대한 Nicole Shepherd의 의견:

Excellent service by Petplan Australia

Quick and easy and reasonabley priced.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Nicole.

Kind regards,

The Petplan Social Team

구매일: 09/09/2016

Karen Plum

Feefo 인증됨

Mermaid Beach, QLD

9 years ago

Petcover Australia에 대한 Karen Plum의 의견:

Excellent service and great company to deal with.

I was very happy with the service, very helpful and obliging and friendly. I would have no hesitation in recommending Petplan to anyone wanting Pet Insurance - and actually already have.

Petplan Australia

Petcover Australia

9 years ago

Hi Karen,

Thanks for the kind words, we'll pass this on to the Sales department.

Kind regards,

The Petplan Social Team

구매일: 08/09/2016

Caitlin

Feefo 인증됨

Melbourne

9 years ago

Petcover Australia에 대한 Caitlin의 의견:

Helpful and friendly

The customer service representative I spoke with was very friendly and knowledgeable.

Petplan Australia

Petcover Australia

9 years ago

Hi Caitlin,

Thanks for the feedback, we'll be sure to pass this on to the sales team.

Kind regards,

The Petplan Social Team

구매일: 09/09/2016

Jill Porritt

Feefo 인증됨

Mount Martha

9 years ago

Petcover Australia에 대한 Jill Porritt의 의견:

Time will tell if it lives up to promise.

Friendly, helpful...well explained- will have to see what follow through is like if needed...

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Jill!

Kind regards,

The Petplan Social Team

구매일: 19/05/2016

Jessica Melo

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Jessica Melo의 의견:

Unacceptable client communication

My application for Bear's insurance was declined without anyone notifying me of the decision, I waited 2 weeks to hear from Petplan, I had to call to be notified. Not good service

Petplan Australia

Petcover Australia

9 years ago

Hi Jessica,

We'll pass this on to the correct department for further analysis. Thanks for the feedback.

Kind regards,

The Petplan Social Team

구매일: 30/08/2016

Lesley Morgan

Feefo 인증됨

Ballarat

9 years ago

Petcover Australia에 대한 Lesley Morgan의 의견:

Excellent product

Good phone manner where I received all the information I needed. A simple and easy process to insure my horse

Petplan Australia

Petcover Australia

9 years ago

Hi Lesley,

Thanks for the kind feedback, we'll pass this on to the sales team.

Kind regards,

The Petplan Social Team

구매일: 29/08/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Peace of mind.

Excellent customer service. I've used them in the U.K. Since 1999 and it was familiar. I understood the policy well and it offered major benefits for peace of mind.

Petplan Australia

Petcover Australia

9 years ago

Hi Joanna,

Thanks for the feedback, glad to hear Petplan has helped you for so many years!

Kind regards,

The Petplan Team

구매일: 06/09/2016

Brock Veitch

Feefo 인증됨

9 years ago