Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

Amie Milkins

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Amie Milkins의 의견:

Friendly

Easy to do. Friendly staff on the phone.

Petplan Australia

Petcover Australia

9 years ago

Thanks for your feedback Amie, we'll pass it on to customer service!

Kind regards,

The Petplan Social Team

구매일: 11/10/2016

Melinda Keller

Feefo 인증됨

Caboolture

9 years ago

Petcover Australia에 대한 Melinda Keller의 의견:

Raelly great service

Although it wasnt easy toe get my horses details... the two staff members kept working on it till we sorted. Great customer service.. they did the extra mile.

Petplan Australia

Petcover Australia

9 years ago

Hi Melinda,

Thanks for the feedback, we're happy we were able to help you out and get the details!

Kind regards,

The Petplan Team

구매일: 12/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Easy & Efficient Process

Helpful, polite and understood what I was asking. Process was efficient and I didn't have to wait long.

Petplan Australia

Petcover Australia

9 years ago

Hi Samantha,

We're so pleased we could help you out, thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 11/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Exceptional customer service

Service was prompt and customer service was exceptional

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Kyle, we will pass it on to the sales team!

Kind regards,

The Petplan Social Team

구매일: 11/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

I was upgrading to a 'for life' cover knowing I would have pre-existing con...

I was upgrading to a 'for life' cover knowing I would have pre-existing conditions, however I expressed my concerns of the extremely broad exclusions via email and to date, I have no response. The...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Rachel, We've followed up with the underwriting department and a team member will be in contact in due time to provide a response. If you need anything further in the mean time please don't hesitate to give us a call on 1300 738 225 or email us at info@petplan.com.au. Kind Regards - The Petplan Team.

구매일: 11/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Excellent service

Excellent customer service and communication to secure the best type of pet care and cover for my dog.

Petplan Australia

Petcover Australia

9 years ago

Hi John,

Thanks for the great feedback, we're happy we could help!

Kind regards,

The Petplan Team

구매일: 05/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

The lady on the phone was fantastic and knew her stuff. She could answer a...

The lady on the phone was fantastic and knew her stuff. She could answer all my questions, the only reason not 5 stars was price, it was a bit more than other policies.....

Petplan Australia

Petcover Australia

9 years ago

Hi Sharron,

Thanks for the great feedback, we'll pass it on to the sales department.

Kind regards,

The Petplan Social Team

구매일: 04/10/2016

Janine Fahnle

Feefo 인증됨

3216

9 years ago

Petcover Australia에 대한 Janine Fahnle의 의견:

Good online service, quick response

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Janine.

Kind regards,

The Petplan Team

구매일: 10/10/2016

Cherie Grace

Feefo 인증됨

IPSWICH

9 years ago

Petcover Australia에 대한 Cherie Grace의 의견:

Good service by Petplan Australia

It was well explained and easy to organise

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Cherie, we're happy we could assist you.

Kind regards,

The Petplan Team

구매일: 10/10/2016

Diana Nikiforov

Feefo 인증됨

6151

9 years ago

Petcover Australia에 대한 Diana Nikiforov의 의견:

Need some system improvements

I took a week and numerous phone calls even from my Vet to sign me up. However, very lovely staff

Petplan Australia

Petcover Australia

9 years ago

Hi Diana,

Thanks for your feedback, we'd love to learn a little bit more about your experience with Petplan, can you email us about it at marketing@petplan.com.au. If you'd like any further information, feel free to call us at 1300 738 225.

Kind regards,

The Petplan Social Team

Diana Nikiforov

9 years ago

The issue has been resolve in week and I finally received a insurance confirmation . Best Regards

구매일: 07/10/2016