Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Too Easy

Online experience was seamless. No problems. All the information was easy to access and it all worked.

Petplan Australia

Petcover Australia

9 years ago

Hi Andrew,

Thanks for the terrific feedback, we're happy it was an easy experience for you!

Kind regards,

The Petplan Social Team

구매일: 20/10/2016

Louise Dobson

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Louise Dobson의 의견:

Unbelieveable service, support that gives me peace of mind in the bad times

I love having my dos insured with Pet plan - this will be my 3rd dog insured. We first insured Rubi 6 years ago ad have found Petplan to be a life saver- Rubi has required alot of support in regards...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Louise,

We're happy to hear that we could help Rubi get the best care possible and that you have decided to stay with us for your other dogs. Thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 21/10/2016

Rosemarie Wadelton

Feefo 인증됨

Doncaster

9 years ago

Petcover Australia에 대한 Rosemarie Wadelton의 의견:

Pet insurance

Very helpful customer service and advice re pet insurance

Petplan Australia

Petcover Australia

9 years ago

Hi Rosemarie,

We'll pass this on to the sales team. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 21/10/2016

Jacqueline Lea

Feefo 인증됨

Perth

9 years ago

Petcover Australia에 대한 Jacqueline Lea의 의견:

Good continuity of service.

Excellent customer service. I got a quote and only activated it a few months later but the person on the other end of the phone just picked up where I had left off.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Jacqueline, we're happy we could assist you!

Kind regards,

The Petplan Team

구매일: 19/10/2016

Colin & Sandy Lucas

Feefo 인증됨

country area

9 years ago

Petcover Australia에 대한 Colin & Sandy Lucas의 의견:

Excellent service.

Good customer relations on the phone. Always helpful. Fast service. Paid for things others don't. Good company to deal with.

Petplan Australia

Petcover Australia

9 years ago

Hi Colin & Sandy,

Thanks for the great feedback, we're happy we could help you out and we'll pas this on to the Sales team.

Kind regards,

The Petplan Social Team

구매일: 07/10/2016

Deborah Pringle

Feefo 인증됨

AVELEY WA

9 years ago

Petcover Australia에 대한 Deborah Pringle의 의견:

Very happy

Great, friendly and very knowledgeable. Competitive rates, Poppy took her time to explain in detail what plan would be best for my pet.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Deborah, we'll pass it on to Poppy and the sales team.

Kind regards,

The Petplan Social Team

구매일: 18/10/2016

Jennifer & LEANNE Borgas & Haldane

Feefo 인증됨

Kundabung nsw

9 years ago

Petcover Australia에 대한 Jennifer & LEANNE Borgas & Haldane의 의견:

Not kept waiting on phone and clear and precise discussion about plans avai...

Not kept waiting on phone and clear and precise discussion about plans available

Petplan Australia

Petcover Australia

9 years ago

Hi Jennifer & Leanne,

Thanks for the feedback, we're happy we could help you out in a timely manner!

Kind regards,

The Petplan Team

구매일: 14/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Bad service by Petplan Australia

i tried all day the day before to join , the website didnt work

Petplan Australia

Petcover Australia

9 years ago

Hi Catriona,

Thanks for the feedback, we'll have a look in to the issue to resolve further problems.

Kind regards,

The Petplan Team

신뢰할 수 있는 고객

9 years ago

the team responded immediately, good work!

구매일: 16/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Yes to Pet Plan

Excellent sales support from Mitchell. Good product and I feel confident knowing our pet is covered.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Catherine. We'll Mitchell and the sales team know!

Kind regards,

The Petplan Social Team

구매일: 16/10/2016

GABRIELLE REINHARD

Feefo 인증됨

Springvale

9 years ago

Petcover Australia에 대한 GABRIELLE REINHARD의 의견:

Best Insurance for Pets is PetPlan!

You have great Customer Service and the person explains everything to you every clearly and concisely.

Petplan Australia

Petcover Australia

9 years ago

Hi Gabrielle,

Thanks for the kind feedback, we're happy we could sort everything out for you.

Kind regards,

The Petplan Team

구매일: 14/10/2016

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모든 미디어 보기 (16)

Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

Trusted Service Awards란

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