Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Quick and easy to arrange.

After searching on the internet, I decided between 2 companies and Petplan won out because the aplication form was easier to complete.

Petplan Australia

Petcover Australia

9 years ago

Hi Kerry,

Thanks so much for the feedback, we're happy you made the right decision to choose Petplan!

Kind regards,

The Petplan Team

구매일: 29/10/2016

Emily Stone & Matthew Clements

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Emily Stone & Matthew Clements의 의견:

Excellent service by Petplan Australia

Great

Petplan Australia

Petcover Australia

9 years ago

Thanks for the review Emily & Matthew.

Kind regards,

The Petplan Team

구매일: 26/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Good service by Petplan Australia

Great communication to advise where things are at.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Erica, happy we could help you out!

Kind regards,

The Petplan Team

구매일: 27/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Too expensive and thought I could receive a discount could have been offere...

Too expensive and thought I could receive a discount could have been offered for a second dog

Petplan Australia

Petcover Australia

9 years ago

Hi Colleen,

Thank you for your valued feedback. We do currently have a multi-pet discount for 3 pets but will take your review on board.

Kind regards,

The Petplan Team

구매일: 27/10/2016

Linley Kaye Macpherson-Smith

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Linley Kaye Macpherson-Smith의 의견:

The person who helped me arrange my 2nd dog's cover (by phone) was very hel...

The person who helped me arrange my 2nd dog's cover (by phone) was very helpful with the policy arrangements and ensured both dogs payments would direct debit for the same day of the month. She also...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Linley,

Thanks for the great feedback, we'll be sure to pass this on to the customer service team!

Kind regards,

The Petplan Social Team

구매일: 27/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

I find the forms quite difficult to fill out but otherwise very detailed.

I found the staff very helpful as to which plan would be best suited for my pet.

Petplan Australia

Petcover Australia

9 years ago

Hi Angela,

Thanks for the feedback. If you are having trouble with the forms, feel free to contact us on 1300 738 225 and someone will be able to help you with the process.

Kind regards,

The Petplan Team

구매일: 24/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Exceptional service, help and knowledge. Claim dealt with very quickly. Tha...

Exceptional service, help and knowledge. Claim dealt with very quickly. Thank you.

Petplan Australia

Petcover Australia

9 years ago

Hi Janine,

Thanks for the great feedback. We're happy we could get your claim sorted quickly and help you with the vet fees.

Kind regards,

The Petplan Team

구매일: 25/10/2016

Diane & John Whitelaw

Feefo 인증됨

Manjimup

9 years ago

Petcover Australia에 대한 Diane & John Whitelaw의 의견:

Excellent service by Petplan Australia

Excellent knowledge and service

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Diane & John.

Kind regards,

The Petplan Team

구매일: 24/10/2016

Joel Sharp

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Joel Sharp의 의견:

Good start to the experience with Petplan

The underwriting process did take some time and the free cover note period was not applied. However, this error was rectified immediately once pointed out and that was a very positive experience....

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Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Joel, we're happy we could sort those issues out for you promptly!

Kind regards,

The Petplan Team

구매일: 16/09/2016

Shayla Bogert

Feefo 인증됨

Sydney

9 years ago

Petcover Australia에 대한 Shayla Bogert의 의견:

It was a no brainer

We were naturally very worried about the fine print in each insurers terms as we knew bulldogs are prone to so many issues and worried about being left out of pocket due to some loophole or...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Mathew & Shayla,

Thanks for the great feedback. We're happy we could help with the cost of your vet bills and give both your Bulldogs the best care.

Kind regards,

The Petplan Team

구매일: 21/10/2016