Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,290개의 리뷰 보기

Guy Bensaul

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Guy Bensaul의 의견:

Initially positive, very interactive and actually sounded like it was off-s...

Initially positive, very interactive and actually sounded like it was off-script.

Petplan Australia

Petcover Australia

9 years ago

Hi Guy,

Thanks for the review, we appreciate it!

Kind regards,

The Petplan Team

구매일: 08/11/2016

Shane

Feefo 인증됨

Upper Coomera, QLD

9 years ago

Petcover Australia에 대한 Shane의 의견:

Amazing Pet Inusurance

Best pet insurance on the market. Affordable and pleasant and easy to deal with. It's potentially better than my human insurance!

Petplan Australia

Petcover Australia

9 years ago

Hi Shane,

We're glad to hear your pleased with the product, thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 27/09/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Its great nowing that my dog is covered for many things cant fault your pro...

Its great nowing that my dog is covered for many things cant fault your product

Petplan Australia

Petcover Australia

9 years ago

Hi Brad,

Thanks for the great feedback, we're happy you chose Petplan.

Kind regards,

The Petplan Team

구매일: 29/10/2016

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Customer service rep was confusing with details Had to clarify information ...

Customer service rep was confusing with details Had to clarify information on more than one occasion We have two animals insured with pet plan. I would have preferred to link there plans together ...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Alison & Marcos,

Unfortunately each animal has to have its own policy as they are unique to that individual animal. We currently offer a multi pet discount where you get 10% each policy if you have 3 pets insured. If you would like any more information, feel free to call us on 1300 738 225.

Kind regards,

The Petplan Team

구매일: 07/11/2016

Rochelle White

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Rochelle White의 의견:

Excellent service by Petplan Australia

Taken out pet insurance for our Puppy.

구매일: 07/11/2016

Sharon Burnard

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Sharon Burnard의 의견:

We recently lost our standard schnauzer to dilated cardiomyopathy. In the f...

We recently lost our standard schnauzer to dilated cardiomyopathy. In the few months we had with her after the initial diagnosis, Petplan were exemplary with their wonderful support and service

Petplan Australia

Petcover Australia

9 years ago

Hi Sharon,

We're sorry to hear about the loss of your beloved pet. I'm glad we could help you out in this tough time.

Kind regards,

The Petplan Team

구매일: 01/11/2016

Cathy Hammond

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Cathy Hammond의 의견:

Options were good but sign up was not so easy

I thought that it was not very clear to move from the 4 week free to paid plan.

Petplan Australia

Petcover Australia

9 years ago

Hi Cathy,

Thanks for the feedback, we'll take this on board!

Kind regards,

The Petplan Team

구매일: 04/11/2016

Lyn Stringer

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Lyn Stringer의 의견:

Good service by Petplan Australia

Seemed clear enough and I was able to get a multipet discount

Petplan Australia

Petcover Australia

9 years ago

Hi Lyn,

Thanks for the great feedback, we're glad you're pleased with the discount!

Kind regards,

The Petplan Team

구매일: 02/11/2016

Craig Baxter

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Craig Baxter의 의견:

Initial contact and customer service was excellent. Underwriters took a lot...

Initial contact and customer service was excellent. Underwriters took a lot of time to respond. Whilst I appreciate that they were waiting for vets to respond, I had no communication for almost 3...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Craig,

Thanks for your feedback, we'll be sure to take it on board.

King regards,

The Petplan Team

구매일: 02/11/2016

Gail Revell

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Gail Revell의 의견:

Not happy

I am still waiting for the information in the mail

Petplan Australia

Petcover Australia

9 years ago

Hi Gail,

Your documents should have been sent to you by email, however we will check to see if they were mailed as well - if not we will re send them by mail straight away. If you would like, we can send them by email again so that you have your documents as soon as possible.

Kind regards,

The Petplan Team

구매일: 21/10/2016