Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

모두 2,291개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

over phone service excellent minor admin issues with setup of plan: did not...

over phone service excellent minor admin issues with setup of plan: did not receive email or hard copy of insurance plan as requested. Had to request twice.

Petplan Australia

Petcover Australia

9 years ago

Hi Helen,

Thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 30/01/2017

Bronwyn Caldwell

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Bronwyn Caldwell의 의견:

Good experience

Was very straight forward to organise as an existing customer

Petplan Australia

Petcover Australia

9 years ago

Hi Bronwyn,

We're happy it was an easy process for you. Thanks for the feedback and staying on as a customer!

Kind regards,

The Petplan Team

구매일: 30/01/2017

Frances Steiner

Feefo 인증됨

77 Collins Street, Rathdowney 4287.

9 years ago

Petcover Australia에 대한 Frances Steiner의 의견:

All Good.

Honey is currently very well however we feel confident if she does have a problem we can confidently take her to our excellent Vet Practice for treatment knowing she is insured. Petplan were very...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Frances,

We're happy to give peace of mind when it comes to vet costs and treatment! Thanks for the feedback.

Kind regards,

The Petplan Team

구매일: 31/01/2017

Angela Luxton

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Angela Luxton의 의견:

I have been helped along the way with setting up a pet plan for my kittens....

I have been helped along the way with setting up a pet plan for my kittens.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Angela, we're happy we could help you out insuring your kittens!

Kind regards,

The Petplan Team

구매일: 31/01/2017

Mark Williams

Feefo 인증됨

Roseville NSW

9 years ago

Petcover Australia에 대한 Mark Williams의 의견:

Dog Classis Option 2 Policy

Petplan have very helpful staff who provide in depth information over the phone, to help you understand the benefits of each policy. I was seeking a policy which provides my pet the best cover. ...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Mark,

Thanks for the feedback. We're glad you're happy with your policy and that we could assist you with choosing the right option for you.

Kind regards,

The Petplan Team

구매일: 28/01/2017

Nicole Perri

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Nicole Perri의 의견:

Good service by Petplan Australia

Great service info over the phone

Petplan Australia

Petcover Australia

9 years ago

We're happy we could assist you, thanks for the feedback Nicole!

Kind regards,

The Petplan Social Team

구매일: 27/01/2017

David & Nicole Black

Feefo 인증됨

9 years ago

Petcover Australia에 대한 David & Nicole Black의 의견:

Great knowledge of product. Scheduled time to call me and they did. Only do...

Great knowledge of product. Scheduled time to call me and they did. Only downside was they recorded the wrong address details.

Petplan Australia

Petcover Australia

9 years ago

Hi David & Nicole,

Thanks for the feedback, we're pleased to know that you were happy with the customer service. Has your address been updated since the mistake?

Kind regards,

The Petplan Social Team

구매일: 27/01/2017

Erica Findlay

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Erica Findlay의 의견:

Excellent service by Petplan Australia

Great service.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Erica!

Kind regards,

The Petplan Social Team

구매일: 27/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Great customer service

Consultant called me back as discussed. Was very knowledgeable and happy to answer any questions.

Petplan Australia

Petcover Australia

9 years ago

Hi Laura,

We're happy our team could assist you and that are pleased with the service. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 25/01/2017

Louise Plant

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Louise Plant의 의견:

Easy to set up. Very friendly customer service, they would chat about your pets and theirs.

Petplan Australia

Petcover Australia

9 years ago

Hi Louise,

Thanks for the feedback, we're happy we could help you out. We will pass this on to the customer service team.

Kind regards,

The Petplan Social Team

구매일: 25/01/2017

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Feefo Trusted Service Awards

당사의 독립적인 어워드로, 고객 서비스 부문에서 최고의 브랜드를 선정합니다. 수상업체는 고객으로부터 받은 평점에 따라 결정됩니다.

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