Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰 | {{merchantUrl}}에 대한 고객 서비스 리뷰 | Feefo

2,292 / 2,291 리뷰 표시

Andrea J Mitchell

Feefo 인증됨

regional city

9 years ago

Petcover Australia에 대한 Andrea J Mitchell의 의견:

Good knowledge of products, good cover options

The staff person at PetPlan whom offerred me Insurance options was knowledgeable and helpful re the levels of insurance, inclusions and payment arrangement options. I was impressed with the extra...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Andrea,

We're glad we could help you out in choosing a plan that best suits you. Thanks for the feedback.

Kind regards,

The Petplan Team

구매일: 28/01/2017

Jacqui Baldwin

Feefo 인증됨

2765

9 years ago

Petcover Australia에 대한 Jacqui Baldwin의 의견:

Great Service

Very quick with claims and helpful with solving problems.

Petplan Australia

Petcover Australia

9 years ago

Hi Jacqui,

We're happy we could make the claims process a quick and easy one for you. Thanks for the feedback!

Kind regards,

The Petplan Team

구매일: 28/01/2017

Warrick Dyer

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Warrick Dyer의 의견:

Lady was helpful and understood about my dogs. Was nice she had true feelin...

Lady was helpful and understood about my dogs. Was nice she had true feelings, not just sales

Petplan Australia

Petcover Australia

9 years ago

Hi Warrick,

Thanks for the feedback, we'll pass it on to the sales department!

Kind regards,

The Petplan Social Team

구매일: 03/02/2017

Phil Young

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Phil Young의 의견:

Woof woof

Even number haven't used service yet

Petplan Australia

Petcover Australia

9 years ago

Thanks for the review Phil.

Kind regards,

The Petplan Social Team

구매일: 03/02/2017

Peter Ravi-Pinto

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Peter Ravi-Pinto의 의견:

Well we purchased two insurance policies online (Lexi and Levi) and when I

Well we purchased two insurance policies online (Lexi and Levi) and when I called to add my partner to the policies, I waited almost 25 minutes to be told that I was unable to add him and was told to...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Peter,

Unfortunately there are processes in place for adding authorised parties to your policy, however we thank you for your feedback and we'll take it on board.

Kind regards,

The Petplan Team

Peter Ravi-Pinto

9 years ago

I understand that there are processes in place, however something has simple has adding someone to the policy should be easy... right? Your processes clearly need to be reviewed, as it should make it easier for not only your customers but your staff as well!

구매일: 30/01/2017

Peter Ravi-Pinto

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Peter Ravi-Pinto의 의견:

Unhappy Customer

자세히 읽기

구매일: 30/01/2017

Mette Granvik

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Mette Granvik의 의견:

Good service by Petplan Australia

Good customer service and it looks like a good plan for my dog

Petplan Australia

Petcover Australia

9 years ago

Hi Mette,

Thanks for the feedback, happy we could assist you!

Kind regards,

The Petplan Social Team

구매일: 02/02/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Great service

Fantastic and friendly service. Sorted it then and thereon the phone. Very easy

Petplan Australia

Petcover Australia

9 years ago

Hi Matt,

Happy to hear the process was quick and easy, we will pass this on to the sales team.

Kind regards,

The Petplan Team

구매일: 30/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Covers IVDD rehab which other pet insurance does not. However, was not advi...

Covers IVDD rehab which other pet insurance does not. However, was not advised that the free first month upon joining was only valid if your vet completed your membership for you, not if you called...

자세히 읽기

구매일: 27/01/2017

Michelle Repo

Feefo 인증됨

9 years ago