Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Cora Babenschneider

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Cora Babenschneider의 의견:

prompt repayment without any problems :)

Petplan Australia

Petcover Australia

9 years ago

Hi Cora,

Thanks for the feedback, we're happy we could help you with the vet bills as promptly as possible!

Kind regards,

The Petplan Social Team

구매일: 31/03/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Go straight to Pet Plan - recommended by my husband who is a vet

The gentlemen on the phone was very helpful and patient

Petplan Australia

Petcover Australia

9 years ago

Hi Jo & Jason,

We appreciate the great feedback and happy that we could get you set up and answer any questions you had.

Kind regards,

The Petplan Team

구매일: 03/04/2017

Leeanne Dowdell

Feefo 인증됨

Newcastle

9 years ago

Petcover Australia에 대한 Leeanne Dowdell의 의견:

Friendly and helpful service. No question too hard

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Leeanne, we're pleased you're happy with our service and the policies!

Kind regards,

The Petplan Social Team

구매일: 02/04/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

they where very helpful, when asked questions where able to supply answers and reassure me straight away about and worries I might of had. explained the policy well and general very polite in their...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Elaine,

Thanks so much for the great feedback, we're pleased we could get your policy set up and make everything clear for you!

Kind regards,

The Petplan Social Team

구매일: 30/03/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Very friendly helpful staff over the phone

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Joanne & Stephen, we'll be sure to pass this on to our call centre team.

Kind regards,

The Petplan Social Team

구매일: 31/03/2017

rachel white

Feefo 인증됨

9 years ago

Petcover Australia에 대한 rachel white의 의견:

Petplan felt tailored for our needs

The communication was clear and helpful. It was more expensive than I was expecting but good communication overcame that concern. I feel like the product was tailored for my needs and now I am just...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Rachel,

Thanks for the great feedback, we're happy we could help you set up a policy that suits you and your pet. Hoping your pet stays happy and healthy!

Kind regards,

The Petplan Social Team

구매일: 02/04/2017

Linda Strickland

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Linda Strickland의 의견:

NOT HAPPY

I purchased a puppy from Daschunds Australia. It came with a 6 week policy. The puppy showed signs of trouble with its eyes - I took it to a vet then an ophthalmologist. I filled in a legitimate...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Linda,

We have passed this on to the claims department for a further look.

Kind regards,

The Petplan Social Team

구매일: 30/03/2017

Mary Knowles

Feefo 인증됨

Browns Plains Qld

9 years ago

Petcover Australia에 대한 Mary Knowles의 의견:

I was very happy with the customer service person that I spoke with her name was Rida, she explained how it all worked and answered any questions I put to her. And the fact that the first 4 weeks...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Mary,

Thanks so much for the feedback. We're happy your pup is fully covered and we'll pass this feedback o to the customer service team.

Kind regards,

The Petplan Social Team

Mary Knowles

9 years ago

Your welcome, we just hope that we never have to use it and our little Molly grows without any health problems.

구매일: 01/04/2017

Adam Roberts

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Adam Roberts의 의견:

I found them to be very friendly and helpful. Would recommend Petplan to everyone

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Adam, we're pleased you are happy with the service!

Kind regards,

The Petplan Social Team

구매일: 31/03/2017

Liana Amott

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Liana Amott의 의견:

Very easy to deal with, great extensive cover.

The staff were lovely to deal with and answered all my questions patiently to help me understand and make sure I was getting the exact cover I wanted. The cover is exactly what I wanted and struggled...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Liana,

We're pleased to hear of your experience so far with Petplan and that you are happy with our cover. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 31/03/2017