Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Jay Middis

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Jay Middis의 의견:

Great customer service

I only enquires at 1st as was shopping around. Pet plan was the 1st to call me, 1st to do a follow up and 1st do do a 2nd follow up. Very informative. Polite, new details and didn't have to ask me...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Jay,

Thanks for the feedback, we're pleased that you chose Petplan to insure your dog with.

Kind regards,

The Petplan Social Team

구매일: 01/04/2017

Kathy McIntosh

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Kathy McIntosh의 의견:

All good

Positive and pleasant

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Kathy!

Kind regards,

The Petplan Social Team

구매일: 29/03/2017

Deborah & David Brown

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Deborah & David Brown의 의견:

Not happy

I applied for a policy in January and realised I'd heard nothing back. Apparently my credit card details were wrong but nobody contacted me. So I had to choose between backdating my application or...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Debrorah and David.

We're sorry to hear of your experience so far with Petplan, we'll be sure to take this on board.

Kind regards,

The Petplan Team

구매일: 06/01/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

My experience with taking out insurance for Gemma appears to be satisfactory Hopefully I won't have to use it.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Elizabeth, we too hope Gemma stays happy and healthy!

Kind regards,

The Petplan Social Team

구매일: 29/03/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Pets are more important than coffee

The consultant was great,explained everything.Only disappointment was the cost .We insured 2 dogs and hoped there would be a discount but one wasnt available unless you took out a policy for a third...

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Petplan Australia

Petcover Australia

9 years ago

Hi Annelise,

Thanks for the great feedback, we're happy our consultant provided you with the service and information you needed!

Kind regards,

The Petplan Social Team

구매일: 28/03/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Person on phone very helpful and polite

Service over past 6 years has been good.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Yvonne, we're happy to be partnered with you!

Kind regards,

The Petplan Social Team

구매일: 26/03/2017

Tabatha & Aaron Whitehead

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Tabatha & Aaron Whitehead의 의견:

Excellent service

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Tabatha and Aaron!

Kind regards,

The Petplan Social Team

구매일: 22/02/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Easy to deal with, prompt return of my queries.

Petplan Australia

Petcover Australia

9 years ago

Hi Adam,

We're happy we could get you set up quickly and answer all your queries. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 23/03/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

It was smooth in joining

구매일: 24/03/2017

Renee and Benjamin Sullivan

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Renee and Benjamin Sullivan의 의견:

Great service for over 4 years with two pets insured, thanks

I have used Petplan for my two other dogs and their service is generally faultless. The only thing I was a little disappointed with this time was that when I supplied the information for...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Renee and Benjamin,

Thanks for your great feedback and for being a loyal Petplan customer, we appreciate it! Sorry about the miscommunication with your application, we'll pass this on to the underwriting team.

Kind regards,

The Petplan Social Team

구매일: 22/03/2017