Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Alana Mcdermaid

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Alana Mcdermaid의 의견:

It is very inconvenient to have to print & fill out a claim form, drop it to the Vet & wait for them to fill in their bit then post it off & wait for a refund. It should be all online & automatic...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Alana,

We're currently working on this to make it easier for our customers. We're sorry for any inconvenience in the meantime.

Kind regards,

The Petplan Social Team

구매일: 12/06/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Really, good. Prompt and helpful.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Damien!

Kind regards,

The Petplan Social Team

구매일: 10/04/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Petplan's service has always been exemplary. The staff I have dealt with are helpful and knowledgable.

Petplan Australia

Petcover Australia

9 years ago

Hi Julianne,

Thanks for the great feedback. We're happy we can assist you at all times with great customer service!

Kind regards,

The Petplan Social Team

구매일: 26/06/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Everything's ok so far But I feel the $150 excess is too high as most vets appointments for minor things cost about same So u get no refund For example my dog had a skin infection and needed...

자세히 읽기

구매일: 11/06/2017

Jacqueline Sayers

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Jacqueline Sayers의 의견:

Terrible, slow to repay, question non relevant facts, no communication

Very poor customer service at all times

Petplan Australia

Petcover Australia

9 years ago

Hi Jacqueline,

We apologise about your experience with Petplan, we assure you this is not common practice.

Kind regards,

The Petplan Social Team

구매일: 27/06/2017

Robyn Davies

Feefo 인증됨

townsville

9 years ago

Petcover Australia에 대한 Robyn Davies의 의견:

our dog recently needed urgent surgery pet plan paid all but $150 of a 8 grand bill Lartarna was able to have and get the best care and survive what could have been a fatal infection

Petplan Australia

Petcover Australia

9 years ago

Hi Robyn,

We're so happy that we could help you out in this difficult time and hope that Lartarna has made a full recovery!

Kind regards,

The Petplan Social Team

구매일: 15/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Relatively easy to use and speak with assistant

Petplan Australia

Petcover Australia

9 years ago

Thanks for the positive feedback Andrew, we're happy we could assist you!

Kind regards,

The Petplan Social Team

구매일: 05/06/2017

Nichole May

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Nichole May의 의견:

Peace of mind

Pet plan does what insurance should do. No hassle and reliable

Petplan Australia

Petcover Australia

9 years ago

We're pleased that you're happy with our policies and service. Thanks for the great feedback Nichole!

Kind regards,

The Petplan Social Team

구매일: 24/04/2017

Lynda Sells

Feefo 인증됨

Jimboomba Qld

9 years ago

Petcover Australia에 대한 Lynda Sells의 의견:

I can honestly say that I have had nothing but professional service in my 4.5 yrs . My claims have been prompt and on time! No questions asked. My only qualm is the veteran policy . As I have a show...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Lynda,

We're happy that we could cover you for the last 4.5 years when the unexpected occurred. We appreciate the great feedback and will take this on board.

Kind regards,

The Petplan Social Team

구매일: 15/06/2017

Olga Lutzko

Feefo 인증됨

9 years ago