Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Riana De Villiers

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Riana De Villiers의 의견:

Efficient service

Efficient service and clear about requirements and expectations

Petplan Australia

Petcover Australia

9 years ago

Thanks for leaving your feedback Riana, we appreciate it!

Kind regards,

The Petplan Social Team

구매일: 28/06/2017

Jess Zhou

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Jess Zhou의 의견:

not happy with the service

First claim was rejected, which I consider is debatable; Second claim still haven't heard anything back from petplan, it has been a month. I am thinking switching to other providers.

Petplan Australia

Petcover Australia

9 years ago

Hi Jess,

Thanks for getting in touch with us. We will pass your information on to the claims department to see where your claim is at.

Kind regards,

The Petplan Social Team

구매일: 20/06/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Satisfied customer.

Definitely recommend to other people. Staff very helpful, explained clearly details of policy. Very satisfied with my dealings with your company compared to other insurance companies I spoke to.

Petplan Australia

Petcover Australia

9 years ago

Hi Pam,

We appreciate you taking the time to leave us wonderful feedback. We're happy we could assist with setting up your policy in a friendly and timely manner.

Kind regards,

The Petplan Social Team

구매일: 27/06/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Very easy process to set up insurance

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Anne.

Kind regards,

The Petplan Social Team

구매일: 04/06/2017

Candice Miller

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Candice Miller의 의견:

completed task efficiently and without any problems

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Candice, we're happy we could help you out with your policy.

Kind regards,

The Petplan Social Team

구매일: 31/05/2017

Nicole Witney

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Nicole Witney의 의견:

They were prompt and easy to deal with when we sadly had to claim. Only criticism was having to justify value of beloved pony in our devastation when he was only insured for min$2K. If this is...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Nicole,

Thanks for the review. We're so sorry to hear about the passing of your pony, we send our condolences.

Kind regards,

The Petplan Social Team

구매일: 04/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Tried to call several times with no luck. Left messages for them to call back and still waiting after a month 🙁

Petplan Australia

Petcover Australia

9 years ago

Hi Sharon & Phillipa,

If you would like to let us know which department it is you were trying to contact i can forward your number on to them to get back to you?

Kind regards,

The Petplan Social Team

신뢰할 수 있는 고객

9 years ago

We been trying to change the dates that our premiums come out but haven't had any luck would love it if you can call 0473370671

Petplan Australia

Petcover Australia

9 years ago

Hi Sharon & Phillipa,

We have passed this on to the accounts team who should be in contact with you shortly.

Kind regards,

The Petplan Social Team

구매일: 02/05/2017

Amy & Matthew Jones

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Amy & Matthew Jones의 의견:

Easy to sign up over the phone and fairly easy to understand policy.

Initial signing up process very friendly and helpful.

Petplan Australia

Petcover Australia

9 years ago

Hi Amy & Matthew,

we're happy we could help you get your policy started. We'll pass this on to the sales team!

Kind regards,

The Petplan Social Team

구매일: 02/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago