Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Roxann & Cheryl Buscemi-Le-Brun

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Roxann & Cheryl Buscemi-Le-Brun의 의견:

Great friendly service They know my horses and they are very prompt in replying to my questions

Petplan Australia

Petcover Australia

9 years ago

Hi Roxann & Cheryl,

We're happy to have you and your horses covered with Petplan. Thanks for the great Feedback!

Kind regards,

The Petplan Social Team

구매일: 02/05/2017

Kiran Goncalves

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Kiran Goncalves의 의견:

It's excellent! Love pet plan

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Kiran.

Kind regards,

The Petplan Social Team

구매일: 08/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Read vet reports properly. My vet had to contact you 3 times before you acknowledged that my cat had ringworm despite not having skin lesions

Petplan Australia

Petcover Australia

9 years ago

Hi Amanda,

Thanks for getting in contact with us, we'll have a look in to this and our claiming procedures.

Kind regards,

The Petplan Social Team

구매일: 04/07/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Customer service is nice, patient. I'm currently doing a claiming process, still need time to see how the claim process going on

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Yanlin, we're happy that we could assist you with your policy.

Kind regards,

The Petplan Social Team

구매일: 30/05/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

Highly recommended

Petplan have made the process of insurance easy from getting a quote through to making a claim I would happily recommend them to anyone.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the great feedback Debbie, we're happy we could help you out in setting up your policy with us!

Kind regards,

The Petplan Social Team

구매일: 21/06/2017

Monika Kiernan

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Monika Kiernan의 의견:

TOLD ME WHAT I COULD INSURE A LEASE HORSE FOR. JUST WONDERING IF i CAN NOW DROP IT DOWN TO OVER 17Y/O PLAN?

Petplan Australia

Petcover Australia

9 years ago

Hi Monika,

Thanks for getting in contact with us, we have passed your information on to the equine team.

Kind regards,

The Petplan Social Team

구매일: 24/05/2017

Pat Kemp

Feefo 인증됨

Alice Springs

9 years ago

Petcover Australia에 대한 Pat Kemp의 의견:

Still awaiting Matties Policy

I have requested insurance for two new little puppies but so far have only had one policy sent to me for Laime I am still waiting for the policy for Mattie. My pedigree six month old puppy from NSW....

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Pat,

Thanks for the feedback, we have passed this on to the underwriting team to follow up so that you have all your documents.

Kind regards,

The Petplan Social Team

구매일: 23/06/2017

Michael Hinz

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Michael Hinz의 의견:

The service was great, all options were explained and I was not rushed or pushed into my purchase. I would like to mention that other insurance companies offer a discount if you insure 2 pets and I...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Michael,

Thanks for the great feedback, we're happy you chose Petplan to insure your pet with. We currently offer a 10% discount when you insure three or more pets (dog or cat).

Kind regards,

The Petplan Social Team

구매일: 20/06/2017

Brian Farquhar

Feefo 인증됨

Sydney

9 years ago

Petcover Australia에 대한 Brian Farquhar의 의견:

Not impressed.

I have made 3 claims, 1 was paid, 1 was declined, no idea what has happened to the 3rd (thanks for the reminder to follow-up, but why do I have to chase for it?)

Petplan Australia

Petcover Australia

9 years ago

Hi Brian,

We have passed this on to the claims team to follow up.

Kind regards,

The Petplan Social Team

구매일: 22/04/2017

Sharon McDonald

Feefo 인증됨

9 years ago