Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,292개의 리뷰 보기

Cora Babenschneider

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Cora Babenschneider의 의견:

Customer orientated, prompt payment, passionate about good service

Petplan Australia

Petcover Australia

9 years ago

Hi Cora,

Thanks for the great feedback, we're happy we could assist you in signing up your pet to be covered by us!

Kind regards,

The Petplan Social Team

구매일: 04/07/2017

신뢰할 수 있는 고객

Feefo 인증됨

9 years ago

They were very informative & articulate when explaining the plan & comparing with others. Yes I would recommend to others & have already done so.

Petplan Australia

Petcover Australia

9 years ago

We're happy we could make signing up as easy as possible for you. Thanks for the feedback!

Kind regards,

The Petplan Social Team

구매일: 19/04/2017

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Feefo 인증됨

9 years ago

I recently insured my horse and Petplan was easy to deal with.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Nicole, we're happy to have you and your horse on board!

Kind regards,

The Petplan Social Team

구매일: 18/05/2017

Gael Prior

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Gael Prior의 의견:

Converting from the breeders insurance was easy. We made a claim under the breeders insurance, this was paid but a little bit slow

Petplan Australia

Petcover Australia

9 years ago

Hi Gael,

Thanks for the feedback, we're happy you were covered straight from the breeders and that we could help you out when your pet had to visit the vet!

Kind regards,

The Petplan Social Team

구매일: 17/06/2017

Elena Elefterescu

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Elena Elefterescu의 의견:

Don't even think about it

It was the worse experience ever,had to spend hours on the phone to get answers to my ? and still they did not take care as me as a client with 3 dogs insured,v expensive and very poor services,I...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Elena,

We're sorry to hear about your experience with Petplan, we assure you this is not common practice.

Kind regards,

The Petplan Social Team

Elena Elefterescu

9 years ago

The fact that you are sorry does not give me back the time and money I waisted plus the stress I went through during the few months I was in contact with you, when I needed you to act professionally, I don't care about what you define 'common practice' Should even take that one star back

구매일: 07/04/2017

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Feefo 인증됨

9 years ago

Easy to use website and simple application process

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Graham, we're happy the sign up was an easy process!

Kind regards,

The Petplan Social Team

구매일: 12/06/2017

Ruth Brown

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Ruth Brown의 의견:

Terrible insurance company.

Terrible customer service, took months to process my claim, told me to get my quotes changed to invoices so they could approve and then they changed their mind and denied my claim. Their excuse was...

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구매일: 21/04/2017

Phillip Green

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Phillip Green의 의견:

Horrific.

Petplan was absolutely horrible to deal with while signing up - I had a puppy and I applied for 4 weeks free insurance and there was a 72 hour exclusion period - nothing arose in this time, but...

자세히 읽기

구매일: 14/06/2017

Hannelore Schimmel

Feefo 인증됨

9 years ago

Petcover Australia에 대한 Hannelore Schimmel의 의견:

Comfort

So comforting to know we only have to cover the excess should an emergency occur.

Petplan Australia

Petcover Australia

9 years ago

Thanks for the feedback Hannelore, we're happy we can give you peace of mind when it comes to your pet!

Kind regards,

The Petplan Social Team

구매일: 26/05/2017

Sarah Kitchin

Feefo 인증됨

South Arm

9 years ago

Petcover Australia에 대한 Sarah Kitchin의 의견:

Pet insurance essential for retirees with pets

Recommended by my vet due to 30 days free cover while I considered the options. Never taken out pet insurance before for my previous pets but now that I am retired on a fixed income realised this was...

자세히 읽기

Petplan Australia

Petcover Australia

9 years ago

Hi Sarah,

Thankyou so much for taking the time to leave us this great feedback. We're so happy that we can take the worry away when your pets need to visit the vets and all you have to do is help them feel better afterwards!

Kind regards,

The Petplan Social Team

구매일: 08/05/2017