Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,293개의 리뷰 보기

Sahib Singh

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Sahib Singh의 의견:

One medical condition but petplan made me pay excess twice!!

My cat has diarrhoea which petplan treated at two seperate conditions though there has never been a break in treatment and my cat has not been "well" in between the claim time period. This way...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Hi Sahib, Thank you for your review and sorry to hear of the matter. We have had a look and each excess if payable per policy period. We can see you've had a free policy with us and now have an ultimate, as these are two separate policy periods an excess for both were applicable even thou the same condition. If you'd like to chat further about this you can contact our claims department on 1300 738 225. Kind Regards - The Petplan Team.

Sahib Singh

8 years ago

Oh that makes sense. Ok understood. Otherwise no complaints.

구매일: 15/09/2017

Debbie Burgermeister

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Debbie Burgermeister의 의견:

Very easy to do business with and online quoting is great

구매일: 13/09/2017

Shaun Smith

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Shaun Smith의 의견:

Sorry l did not mean to push 1 I meant 3

I have had no reason to use the service so it is hard to rate it at this time

구매일: 07/09/2017

Sandra Stokes

Feefo 인증됨

South Hedland

8 years ago

Petcover Australia에 대한 Sandra Stokes의 의견:

I think theres a lack of communication

Petplan Australia

Petcover Australia

8 years ago

Hi, Thanks for the review. It be great to gain a further understanding to your review thou.. We area always after feedback from our clients on where we can approve. You can email us at marketing@petplan.com.au. Kind Regards - The Petplan Social Team.

구매일: 11/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Fantastic Service and Complete Peace of Mind

Despite a few hiccups getting my plan sorted, every PetPlan customer service rep I spoke with was polite, engaged, and extremely helpful. Distressingly, I had to make a claim for my puppy soon...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Hi, Thank you for your review. We wish your puppy a speedy recovery. Kind Regards - The Petplan Team

구매일: 24/08/2017

Jill Porritt

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Jill Porritt의 의견:

Quick to deny claims!

Frustrating experience because periodontist (???) put date of referral on claim for my cat Bailey, not date he saw him (months later) or did surgery - claim was denied. When we tried to discuss it...

자세히 읽기

구매일: 08/09/2017

Kerry-Anne Manning

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Kerry-Anne Manning의 의견:

I have not received any documentation at all regarding the plan purchased . I was led to believe I would receive some info via email but have received nothing .

Petplan Australia

Petcover Australia

8 years ago

Hi Kerry-Anne, Thanks for the review and sorry about the matter. I can see that your letters were sent via email to yourself on the 07/09/2017 12:39:18 PM. Please check your junk folders as this does sometimes happen. Kind Regards - The Petplan Team.

구매일: 07/09/2017

Walter Berger

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Walter Berger의 의견:

Easy enough to join, but if you are buying a horse and wanting to transport it home the waiting period makes it impossible the first year

Petplan Australia

Petcover Australia

8 years ago

Hi Thank you for your review. It be great to gain some further understanding to your comments. If you would like you can email us at info@petplan.com.au. Kind Regards - The Petplan Team

구매일: 06/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago