Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Petcover Australia 리뷰

모두 2,293개의 리뷰 보기

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Easy and quick

Easy and quick but it was a shame first payment defaulted due to incorrect bank details being entered in the system all fixed now

Petplan Australia

Petcover Australia

8 years ago

Hi Dennis,

Thanks for your feedback, we're happy to hear that the first payment has been corrected. If you need anything else, don't hesitate to contact us on 1300 738 225.

Kind regards,

The Petplan Social Team

구매일: 24/09/2017

Brett Low & Briony Low

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Brett Low & Briony Low의 의견:

most inclusive cover for our dog

pet plan is a great cover all be it very expensive

Petplan Australia

Petcover Australia

8 years ago

Thanks for your feedback!

Kind regards,

The Petplan Social Team

구매일: 22/09/2017

Bev & Don Retallack

Feefo 인증됨

Shoalwater WA

8 years ago

Petcover Australia에 대한 Bev & Don Retallack의 의견:

Any dog owner who does not have them insured with Petplan is nuts

Our experience with Petplan over the last 8 years or so has been excellent through some difficult times for us.

Petplan Australia

Petcover Australia

8 years ago

Thanks for the feedback Bev & Don, we're happy to have covered you through these hard and unexpected times!

Kind regards,

The Petplan Social Team

구매일: 21/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Good quality insurance product and great service

Consistently helpful and responsive. We have made a few claims and they have been handled quickly, clearly and we have been satisfied with the outcome (including communicatiom over which parts may be...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Hi Andree & Richard,

Thanks for your fantastic feedback and we're happy we have timely and efficient in dealing with your claims.

Kind regards,

The Petplan Social Team

구매일: 21/09/2017

Julianne Gayle Watson & Ronald Arthur

Feefo 인증됨

Yamanto, Ipswich, Queensland

8 years ago

Petcover Australia에 대한 Julianne Gayle Watson & Ronald Arthur의 의견:

I have found Petplan to be very efficient, it was suggeted by my Daughter to get it and I am very happy that I did.

Petplan Australia

Petcover Australia

8 years ago

Thanks for the feedback Julie and Ronald, we're happy you have your pet covered by us!

Kind regards,

The Petplan Social Team

구매일: 16/09/2017

Allison & Evan Hicks

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Allison & Evan Hicks의 의견:

Complete pricing

Competitive pricing

Petplan Australia

Petcover Australia

8 years ago

Thanks for the feedback Allison & Evan!

구매일: 07/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

Great Service but Big Premium Hike.

I have been with Petplan for 5 years. I have been very happy with their service and they have always paid out when my cats have been sick or sadly passed away. This year things have changed and the...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Hi Cheri,

Thanks for your feedback. We're happy to hear you are still with us after all these years and that we have continued to help you and your cats when they are sick or injured!

Kind regards,

The Petplan Social Team

구매일: 19/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago

The person that I spoke to was very helpful explaining the policy and what it covered. This made the process a lot easier and I was able to make a decision on the service that was appropriate for our...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Thanks for the fantastic feedback Janet!

Kind regards,

The Petplan Social Team

구매일: 19/09/2017

Wendy Anderson

Feefo 인증됨

8 years ago

Petcover Australia에 대한 Wendy Anderson의 의견:

Our claim went relatively smoothly however the vet found it some what anoying as they had already provided the correct info. I feel that clolic covers such a big area and wish that the horse could...

자세히 읽기

Petplan Australia

Petcover Australia

8 years ago

Hi Wendy,

Thanks for the feedback, we'll take a look in to this in order to improve our procedures in the future.

Kind regards,

The Petplan Social Team

구매일: 19/09/2017

신뢰할 수 있는 고객

Feefo 인증됨

8 years ago