Pet insurance for dogs, cats, horses and exotic pets.
서비스
4.3
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상품
4.4
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지난 1년 간 점
모두 2,293개의 리뷰 보기
CC
Cherie Campbell
Feefo 인증됨
8 years ago
Petcover Australia에 대한 Cherie Campbell의 의견:
the staff were helpful and explained everything simplely
Petplan Australia
Petcover Australia
8 years ago
Thanks for the feedback Cherie!
구매일: 09/10/2017
0
공유
MK
Merian Kelly
Feefo 인증됨
8 years ago
Petcover Australia에 대한 Merian Kelly의 의견:
i was led to believe that I would only have to pay $ 150 excess for the same condition per year. You charged me 2 x $ 150 excesses when I have only had the policy for 3 months! Not happy
Someone in accounts needs to go, I'm getting charged for 2 extra policies. In one day I had 3 payments taken out. And another 2 payments taken out on another day.
Petplan Australia
Petcover Australia
8 years ago
Hi Bev,
We have passed this on to the accounts team to follow up and fix. We're sorry for any inconvenience.
The worst payed service I've ever had!
Can never get through over the phone- not enough resource.
2IC manager neglected the processing of my policy and I wasn't aware for 5 months that it was never...
자세히 읽기
Petplan Australia
Petcover Australia
8 years ago
Hi Keti,
We're sorry to hear of your experience with Peptlan, we assure you this is not common practice. We will be sure to take a look in to this and find the source of the issue.
Kind regards,
The Petplan Social Team
구매일: 02/05/2017
1
공유
RC
Raelene Champion
Feefo 인증됨
Tullamarine
8 years ago
Petcover Australia에 대한 Raelene Champion의 의견:
Very helpful and informative regarding what levels of cover were available
Petplan Australia
Petcover Australia
8 years ago
We're happy we could assist you in signing up with Petplan and thank you for the great feedback!
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.
Petcover is one of Australia's leading pet insurance providers. We are committed to helping to keep the nation’s pets healthy, and their owners happy. Petcover offers pet insurance plans for dogs, cats, horses and exotic pets such as birds, reptiles and small mammals.