The clothes I ordered all fit perfectly and the service was excellent.
0
공유
PC
Patricia CrowChild
Feefo 인증됨
CAN
7 days ago
Long Tall Sally에 대한 Patricia CrowChild의 의견:
Fall apparels
I love the service I receive my parcels in a week and sometimes just a litter over a week.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
Customer service does not provide service and refuses to solve problems
I already did and I will continue to do this.
Michelle
Long Tall Sally
7 days ago
We’re sorry to hear that you feel this way, as we always aim to provide a helpful and efficient customer service experience.
Having reviewed your case, we can confirm that you contacted us and were advised that your parcel was returned to us on 11 September 2026 at 13:41. As outlined in our returns process, international returns can take up to 28 working days to be received and refunded.
We can also confirm that you were notified by email on 14 October 2026 at 08:30 that your refund had been processed.
We apologise for any frustration caused and appreciate your patience while your return was being processed.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
Stripey Trousers
Arrived on time and delivered to the door
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
Glad I could finally find clothing that fit my tall body frame😊
Excellent service, nice fabrics.
0
공유
DH
Deirdre Higgins
Feefo 인증됨
USA
7 days ago
Long Tall Sally에 대한 Deirdre Higgins의 의견:
Elegant Midi Coat
Overall a very good shopping experience.
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
Great Experience.
0
공유
RR
Rianne Riemens
Feefo 인증됨
7 days ago
Long Tall Sally에 대한 Rianne Riemens의 의견:
Finally long enough! But the quality...
I haven't asked for any service. However I will contact them, as I hope my pants are a faulty product
Ida
Long Tall Sally
7 days ago
We're sorry to hear you're disappointed with the quality of your trousers and apologise for any inconvenience caused.
We've now sent you an email with links and information on how to return the item if you believe it is faulty.
Thank you for bringing this to our attention, and we're sorry your experience hasn't met expectations.
0
공유
TA
Tanja
Feefo 인증됨
DEU
7 days ago
Long Tall Sally에 대한 Tanja의 의견:
Sehr schneller Versand!
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
7 days ago
Items designed for tall people but some odd design choices.
Easy to do a click and collect.
Michelle
Long Tall Sally
7 days ago
Thank you for sharing your feedback! 💗 We’re glad to hear you found our Click & Collect service easy to use. We’re sorry that some of the design choices weren’t quite to your taste, and we appreciate you taking the time to share your thoughts with us. We’ll pass your feedback on to our team as we’re always looking for ways to improve our styles and customer experience. 😊
