Appalling communications. They don't reply to phone call queries and don't trust them to do what they say they will have done.
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
제품 리뷰
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have”
Appalling communications. I have had an ongoing dispute re the settlement exclusion in my policy for a number of years now. I forwarded a structural survey to Fresh to forward to the insurance...
자세히 읽기
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
제품 리뷰
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for taking the time to feedback to us. At Fresh we strive to deliver a personal and helpful service and I’m sorry that we have fallen short with how we have kept you updated on this occasion.One of our managers will contact you within the next 24 hours to talk through the concerns you have detailed and any further queries you may have.
구매일: 02/02/2021
0
공유
MB
Mrs Sylvia Bickerton
Warrington
5 years ago
Fresh Insurance Services에 대한 Mrs Sylvia Bickerton의 의견:
As usual, a first class service. Always extremely polite and helpful.
제품 리뷰
구매일: 30/01/2021
0
공유
MN
Mr Charles Newbury
5 years ago
Fresh Insurance Services에 대한 Mr Charles Newbury의 의견:
phoned about cost of insurance as cheaper for a new customer than for me who was renewing for a third time and have not claimed. Phoned but received a curt 'take it or leave it' reply from your...
자세히 읽기
Sarah
Fresh Insurance Services
5 years ago
Thank you very much for your feedback. At Fresh we always try and ensure that both our existing customers and new customers receive the best price available unique to their circumstances. I understand that the discrepancy was caused by mismatched details between the web and telephone quotation you received. This has now been rectified and I believe you have now received the correct price for your policy.Thank you for renewing with us and I hope you give us the opportunity to get this right first time for you next year.
제품 리뷰
Sarah
Fresh Insurance Services
5 years ago
Thank you for renewing with us again this year.
구매일: 27/01/2021
0
공유
신뢰할 수 있는 고객
5 years ago
They were responsive and addressed my issues well
제품 리뷰
구매일: 28/01/2021
0
공유
MM
Mr & Mrs Mitchell
Staffoed
5 years ago
Fresh Insurance Services에 대한 Mr & Mrs Mitchell의 의견:
100% assistance with all queries. The staff went the extra mile in dealing with problems. I would recommend Fresh Insurance to all friends and relatives.
제품 리뷰
구매일: 27/01/2021
0
공유
신뢰할 수 있는 고객
5 years ago
Excellent customer service
제품 리뷰
구매일: 22/12/2020
0
공유
신뢰할 수 있는 고객
5 years ago
Quick efficient service.
제품 리뷰
구매일: 26/01/2021
0
공유
MM
Mr Trevor Maybourne
5 years ago
Fresh Insurance Services에 대한 Mr Trevor Maybourne의 의견:
