A highly experienced Sales and Lettings Agent, helping people move since 1932.
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지난 1년 간 점
모두 668개의 리뷰 보기
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Feefo 인증됨
10 years ago
Disjointed service
Disjointed service
Poor photography of photos
Although charge for enhanced photos these are no way enhanced
Alice
Frank Innes Estate Agents
10 years ago
Thank you for taking the time to leave us this feedback, I'm really sorry to hear that you were disappointed with your experience. I've emailed you with my details if you do wish to go through this in more detail. Thank you again for taking the time to respond.
Kind Regards,
Alice DIggory
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Trusted Customer
Feefo 인증됨
Burton Upon Trent
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
Full of promises but but failed to deliver on even the basics
Despite a number of promises and calls from me to them, I received very little response. Even after being quite specific about I what I wanted, all I get are general notification emails.
I would not...
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Claudia
Frank Innes Estate Agents
10 years ago
Hi Mark, thank you for getting back to me regarding your feedback I am glad we spoke regarding your dissatisfaction, as this will be taken on board improving our services moving forward. If you need anything further please let me know, Many thanks Claudia
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Feefo 인증됨
10 years ago
Buying or letting seemed to go smoothly.
In the search stage, James kept me informed of possible, suitable properties and viewings were arranged with minimum fuss and whoever showed me around was punctual, and in the one case where the...
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Claudia
Frank Innes Estate Agents
10 years ago
Good morning, we really appreciate the time you have taken in letting us know about your experience and that you felt all your questions were promptly and fully answered. If you should wish to discuss this in further detail please do not hesitate to contact me on 01623 88 55 33, Many thanks Claudia
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Trusted Customer
Feefo 인증됨
Nottingham
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
The service seems to be getting Progressively worse
The mangement is very poor the monthly statement have been wrong and required adjustment. Sub contracts advised that a tap need replacing and subsequently found only to be a leak. gas safety...
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Trusted Customer
Feefo 인증됨
chesterfield
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
Feebie and Sian were very good
Rebecca
Frank Innes Estate Agents
10 years ago
Hey, I just wanted to say a really big thank you for leaving this review for 2 of our members of staff so that we can pass on that they have done a good job! We look forward to working with you, kind regards and best wishes Bex :)
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Trusted Customer
Feefo 인증됨
Derby
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
Great service from guys who know what they're doing! I would thoroughly recommend!
I would thoroughly recommend Frank Innes Lettings. As a landlord, they had a number of tenants lined up to view my property immediately meaning I was able to quickly find a new tenant. They handled...
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Claudia
Frank Innes Estate Agents
10 years ago
Hi and thank you for your positive review :) I appreciate the time you have taken to let us know! Thank you again Claudia
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Trusted Customer
Feefo 인증됨
Ibstock
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
Neither good nor poor... More 'mediocre'
Our initial contact was excellent but dipped massively once on the market. We had to push for reports, only really getting the best out of you once out of the 12 week sole agent period and once we...
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Feefo 인증됨
10 years ago
Very professional, always on the ball and achieved a good price for my property.
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Feefo 인증됨
10 years ago
Quick results
IT problems prevented prompt listing but the property was still let quickly
Rebecca
Frank Innes Estate Agents
10 years ago
Hello, I am really sorry to hear about the IT problems that were encountered however I am glad to hear that your property was still let quickly. Thank you so much for taking the time to provide this valuable feedback as we really appreciate it and can look at improving the service going forward. Best wishes for the future. Bex :)
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Trusted Customer
Feefo 인증됨
Arnold
10 years ago
Frank Innes Estate Agents에 대한 Trusted Customer의 의견:
Friendly and communicative
Valuation done by Richard. Filled me with confidence and far outshine the other two estate agents. Very efficient.
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.
Frank Innes have been providing a first class service to their customers since 1932, located in the East Midlands. Our branches are ideally situated to serve the local communities and neighbouring areas. We have an award-winning expert team who pride themselves on local market knowledge and insight.