Feefo 리뷰는 어떻게 수집되나요?

당사는 당사와 협력하는 기업을 대신하여 독립적으로 피드백을 수집합니다. 저희 플랫폼은 검증된 구매자에게만 연락을 취하기 때문에 실제 고객의 리뷰를 읽을 수 있습니다.

누가 Feefo 리뷰를 남길 수 있나요?

구매 증빙이 있는 고객만 Feefo에 리뷰를 남길 수 있습니다. 당사는 거래가 일어난 직후 구매자에게 연락하여 이를 보장합니다.

리뷰 확인 방법은 무엇인가요?

판매 또는 거래와 일치하는 리뷰를 통해 실제 고객이 작성한 리뷰인지 확인합니다. 해당 업체에서 구매한 후에만 리뷰를 남길 수 있습니다.

가짜 리뷰는 어떻게 처리하나요?

Feefo는 검증된 구매자만 피드백을 제공하도록 초대하기 때문에 사람들이 가짜 리뷰를 남기는 일을 피할 수 있습니다..

Frank Innes Estate Agents 리뷰

모두 689개의 리뷰 보기

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Feefo 인증됨

9 years ago

Good service by Frank Innes Estate Agents

Generally met my expectations

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the lovely review!

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Feefo 인증됨

9 years ago

Should be better!

Difficult to contact via the phone; always answerphone Rarely spoke to the same person, which is frustrating

Customer Relations Team

Frank Innes Estate Agents

9 years ago

I'm sorry to hear that you were unhappy with the service you received but I would like to thank you for taking the time to leave us this feedback. I have passed your comments on to the senior management team so they can work on improving the service for future customers.

Trusted Customer

Feefo 인증됨

Daventry

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Flawless sale handling

Frank Innes handled the sale of my father's property keeping me updated in a timely manner from start to finish. Any queries were dealt with quickly and the staff were wonderful to deal with. Cannot...

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Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the wonderful review. I will make sure that everyone involved at Frank Innes, Derby knows about your recommendation.

Trusted Customer

Feefo 인증됨

Leicester

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Need better maintenance responses

I don't think that the maintenance team are very switched on or responsive.

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Feefo 인증됨

9 years ago

The team really went above and beyond for me.

The team at Frank Innes Burton really went the extra mile for me, making it easy for me even though I wasn't always on the spot.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for the great review! I'm pleased to see that you received our wonderful, 5 star service from our fantastic team at Frank Innes, Burton.

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Feefo 인증됨

9 years ago

Bit expensive but good result.

Generally good, but over estimated sale price to start with, which delayed the sale by approx 3 months. Also, more expensive than other agencies in the region. Staff helpful and friendly.

Customer Relations Team

Frank Innes Estate Agents

9 years ago

Thank you for your comments. I am glad that you found the staff at Chesterfield so helpful and friendly and have passed your comments about the delay back to them to help further improve their customer experience.

Trusted Customer

Feefo 인증됨

9 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

very good service

I was felt with very well not knowing that service was avail able

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Feefo 인증됨

10 years ago

Over aal we had a very good excperience thank you

Very good communication from the team. staff helpful and friendly.

Trusted Customer

Feefo 인증됨

Loughborough

10 years ago

Frank Innes Estate Agents에 대한 Trusted Customer의 의견:

Very unhappy with the marketing service provided.

Very unhappy with the Rightmove/brochure description. It was inaccurate and wrong with incorrect measurements and very poor floor plan. Even after the inaccuracies etc were amended, it was still...

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Alice

Frank Innes Estate Agents

10 years ago

Thank you very much for your feedback, I'm really sorry to hear that you felt your experience with the sales team did not meet the high standards we expect of them. I'd like to assure you that your comments have been passed on to the senior managers so we can learn from this for the future. Thank you again for taking the time to respond.

Kind Regards,

Alice Diggory

Trusted Customer

Feefo 인증됨

Lincoln

10 years ago