Excellent despite setbacks all managed very well & very efficiently. Monday to Monday was not ideal as I work term time but as it was Easter holidays on this occasion it was fine. Redirect did so...
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Gina
FlyDirect
7 years ago
Thank you for your positive comments, we are glad you enjoyed the service provided and your holiday was enjoyable. We are trying to secure weekend departures again for the 2020 program so we hope this will be better for our clients.
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구매일: 15/04/2019
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Feefo 인증됨
7 years ago
Very good holiday from start to finish
I recommend to anybody how what’s to travel
Gina
FlyDirect
7 years ago
Thank you for your feedback we are glad you had a lovely time away and we hope to welcome you on another FlyDirect holiday in the future.
Was a bit disappointed with Smartwings could not get alcohol to start the holiday well But as for fly direct everything was organised well pick up from the airport and departure all went well
Gina
FlyDirect
7 years ago
Thank you for your feedback, we are glad that you enjoyed the organisational side of the service and your hotel and facilities. We take on board your comments regarding the drinks service on Smartwings and we are looking to get this rectified on our next Tenerife rotation for 2020!
The staff were friendly and helpful, the plane was clean and tidy and the flight went and arrived to schedule.
Gina
FlyDirect
7 years ago
Thank you very much for your feedback, we are glad you enjoyed your trip to Tenerife and we look forward to welcoming you on another FlyDirect holiday in the future.
제품 리뷰
구매일: 01/04/2019
0
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TC
Trusted Customer
Feefo 인증됨
7 years ago
FlyDirect에 대한 Trusted Customer의 의견:
Direct from Jersey makes travel so straightforward.
The aircraft was ahead of schedule both ways.
The hotel was excellent in every respect - as reflected in the cost
Luciano the Tenerife tour rep was...
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Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. It was a pleasure to be able to be of assistance in locating your lost ipad. We look forward to assisting you in booking your next Tenerife break.
구매일: 25/03/2019
0
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TC
Trusted Customer
Feefo 인증됨
Jersey
7 years ago
FlyDirect에 대한 Trusted Customer의 의견:
We will use them again , with all there troubles with the aeroplanes they kept us up to date as things went on , could not ask for more
Gina
FlyDirect
7 years ago
Thank you for your lovely feedback, we are glad we could assist and keep all our clients informed of the changes affecting the Tenerife programme, we look forward to welcoming you on a FlyDirect holiday in the near future.
구매일: 25/03/2019
0
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TC
Trusted Customer
Feefo 인증됨
7 years ago
FlyDirect에 대한 Trusted Customer의 의견:
The constant and caring customer contact at all times deserves five stars. During what could have been a very stressful time with the airline Germania going into liquidation they were in constant...
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Gina
FlyDirect
7 years ago
Thank you very much for your comments regarding our customer service team and the contact we provided with our clients throughout the change of airline process. We look forward to welcoming you on another holiday with FlyDirect in the future!
Very good , no problems at all and the issue with Germania not flying was sorted very quickly . We were also informed quickly about the problem with 737 MAX .. Our first experience with Fly direct...
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Gina
FlyDirect
7 years ago
Thank you for your kind words, we are glad the service from our team and the quick turnaround period of securing a new airline and then again an alternate aircraft, meant that you could get off on your holiday and FlyDirect to Tenerife. We look forward to welcoming you on another FlyDirect flight in the future.
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구매일: 25/03/2019
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Feefo 인증됨
7 years ago
Very helpful staff.
Booked up so easily!
Very disappointed though that the Flight to Tenerife didn't offer any alcoholic drinks, a glass of wine or a beer for the guys would have been nice, also...
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Gina
FlyDirect
7 years ago
Thank you for your comments and feedback regarding your recent trip to Tenerife, we apologise for not being able to offer the Saturday flight originally booked, as with the loss of original airline Germania the replacement Smartwings could only offer a Monday slot. I hope that once you arrived to Tenerife you still celebrated your birthday in style once you had settled in. We are working hard to get the 2020 programme in place and hope to secure weekend departure slots next year.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.