All was very good and Air Europa flights were excellent
Gina
FlyDirect
7 years ago
We are glad you enjoyed the FlyDirect programme to whisk you to and from your holiday in Majorca, we look forward to welcoming you on-board for a future break!
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구매일: 26/05/2019
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Feefo 인증됨
7 years ago
Will definitely be using FlyDirect again - so much easier than having to fly to the UK first. The only thing I would suggest is that when you book your own transfers you are advised to arrive at the...
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Gina
FlyDirect
7 years ago
Thank you for your comments we are glad you enjoyed using the FlyDirect service to Majorca rather then navigating the U.K. connection! We look forward to welcoming you on a future holiday soon.
Excellent service. The flight was on time and very good flight times. The hotel was very good, except a small issue with our cleaner. Torremolinos was lovely. Will be booking again.
Gina
FlyDirect
7 years ago
Thank you for your lovely comments, we are glad to hear you enjoyed our service, flights and your hotel in general. We look forward to welcoming you back and sending you on another FlyDirect holiday to sunny Torremolinos in the near future!
Really enjoyed holiday and hotel first class. But No rep or welcome info. Hotel reception never heard of Fly Direct. No contact info for rep when they visited hotel which they never did. Apart from...
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Gina
FlyDirect
7 years ago
Thank you for your feedback firstly we apologise if you are unhappy with the rep service and information received. We provide our clients on arrival an information pack with the representatives mobile number, whilst in resort and if required you can call that number. We do not provide a rep service that visits each hotel and I will follow up with the hotel as to why they did not recognise our company as we have been using them for a few years! We hope that you will travel with us again in the future and I will speak with all involved in the above to ensure good communication for our guests when in resort.
Flight excellent , trf pick up and actual journey both rather long
Gina
FlyDirect
7 years ago
Thank you for your comments we are glad you enjoyed your apartment choice and the service provided by FlyDirect we look forward to welcoming you on a future holiday! Please feel free to speak with our reservations team when you next enquire regarding resorts closer to the airport to avoid a longer transfer.
From getting to the airport to arriving back , everything was great , thank you 😊
Gina
FlyDirect
7 years ago
Thank you very much for your nice comments, we are glad you had a lovely holiday and chose to book with FlyDirect - we look forward to welcoming you on a future holiday!
we were a small party going for a weeks golf holiday. we booked the golf clubs last November and contacted CI Travel 3 weeks prior to departure to check they had been included. When we arrived at...
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Rebecca Evans
FlyDirect
7 years ago
Many Thanks for your feedback. Please accept our apologies for the miscommunication that resulted in a question being raised at the airport. We do advise that sporting equipment is always carried subject to load on the day, however in practice we are yet to have golf clubs refused. Should you wish to travel with FlyDirect again please contact our Outbound Product Manager directly on Rebecca.evans@citravelgroup.com
구매일: 13/05/2019
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TC
Trusted Customer
Feefo 인증됨
Jersey
7 years ago
FlyDirect에 대한 Trusted Customer의 의견:
Lovely holiday flight was on time and great hotel. Well organised, very happy with the package.
Gina
FlyDirect
7 years ago
Thank you very much for your feedback, we are glad you enjoyed your holiday in Estepona and enjoyed the direct flights from Jersey! - We hope to welcome you on another break in the future.
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구매일: 11/05/2019
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Feefo 인증됨
7 years ago
Flydirect service overall was good but the service of smartwings on the way to tenerife on 15.04. 19 lots to wish.
Crew unfriendly, didnt really care about customers, didnt care about cleanliness,...
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Gina
FlyDirect
7 years ago
Thank you very much for your feedback we are glad you were happy with the service you received from FlyDirect. Regarding the comments you have made of the Smartwings service on the 15th April, please see we will pass these onto the airline as client feedback. We hope to welcome you aboard on another direct flight service in the future.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.
FlyDirect organises direct flights from Jersey, Guernsey and the Isle of Man to the destinations in Spain & Portugal, offering flight only and a fantastic range of hotels.