Thank you for leaving us some feedback - we're always striving to get things to you as speedily as possible, but that doesn't mean the packaging needs to be rushed. We hope you enjoy your Truffle Mayonnaise, and that we hear from you again soon.
Kind regards,
Oliver Ferries.
Thank you for rating our service positively despite our failure to deliver your product in the time stated. At Christmas time all of the delivery providers we use are stretched thin, hence why your parcel may have taken a little longer to arrive than it normally would have. Regardless, we hope you really enjoy your Giuseppe Giusti, as it truly is one of the most trustworthy Balsamic brands available.
Kind regards,
Oliver Ferries.
Fantasic, well packed, fast delivery, really pleased to find a supplier of this lovely salt
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for your positive feedback - we'll be sure to pass on the praise to our packers! The Artisan Sea Salt with Chilli is a delicious seasoning for spice fans - as is the Sumac variant. The Lime is delicious too if you're feeling a bit zesty! We hope we'll see you again soon.
Kind regards,
Oliver Ferries.
service and liason has been not very good . think they must be trying to expand as have not been so good since they introduce their new(ish) IT system. there seems to be a loss of enthusiasm and...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We strive hard to provide consistently excellent customer service and a bespoke customer experience to every customer, and we are sorry that you feel that this was not delivered on this occasion. We value your feedback, and we will certainly use it to reevaluate our customer service, and see which areas can be improved in the future.
Kind regards,
Emma Hanley
Excellent products good website navigation and prompt delivery. 10/10
I'll be back!
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for your positive comments. We take great pride in bringing some of the finest and difficult to attain products straight to our customers doorstep's with minimal fuss - be it delicious fowl such as our Squab Pigeon or the particularly special De Veined Foie Gras. We'll be very pleased to see you again!
Kind regards,
Oliver Ferries.
Thank you for your feedback! Speedy dispatch is one of the cornerstones of our service, and we take huge pride in helping personalise orders to our customers needs. We hope the recipient of this hamper has a sweet tooth - if they did, they will surely have been overwhelmed with the choice offered. Between the Award Winning Marshmallows, exquisite Turrón de Alicante and Mazet Almond Pralines, they'll have been spoilt for choice.
Kind regards,
Oliver Ferries.
What ever I order arrives as promised and is always well packed.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for your feedback. We're very pleased not only that your most recent experience with us has been positive, but also that we have impressed in the past! We hope to keep you coming back for a very long time.
Kind regards,
Oliver Ferries.
Thank you for leaving such generous feedback! It's great to hear that our constant attention to detail is appreciated by our customers. We hope that you loved everything in your order, from the Puglian olives to the delectable handmade AAA grade duck foie gras terrine - although for future reference, the Artisan du Chocolat gift tin didn't get smaller. We now sell two separate sizes, the original 140g you likely purchased last time, and the 20g version you bought this time. We hope to hear from you again soon.
Kind regards,
Oliver Ferries.
Thank you for your positive feedback! We go to extra lengths to ensure the prized Magnatum Pico always arrives in prime condition, and as always we're happy to hear that it's appreciated. We hope to hear from you again soon.
Kind regards,
Oliver Ferries.
Thank you for leaving us such positive feedback. We really hope you enjoyed every last item in your order - from Bergamots to Saucisson!
Kind regards,
Oliver Ferries.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.