The ordering, processing and delivery were excellent
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We always love to hear a success story! Thanks for taking the time to leave us feedback, we're very pleased that your Perigord Truffle impressed you. Hopefully we'll hear from you again soon.
Kind regards,
Oliver Ferries.
Briliantly organised and super pleasant to deal with
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Thank you for your glowing review of our service! We hope that the luxurious selection of foods you purchased from us were all delicious - from Mille Feuille of Duck Foie Gras & Perigord Truffles to the Vacherin Mont D'or - and that we'll be hearing from you again this year.
Kind regards,
Oliver Ferries.
My order was not delivered as expected. When I chased it, I was told that the order had been lost (even though I had been charged)....I had to chase it three times. It was finally delivered after 5...
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finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We're sorry that you felt our service was sub-par, but our customer service team have now both responded to you and refunded your delivery costs. At Christmas the enormous influx of emails we receive can be difficult to respond to as speedily as usual, but we hope that your Goose Foie Gras was delicious and that this experience won't deter you from shopping with us again.
Kind regards,
Oliver Ferries.
I could not give you the excellent mark because I have not tried any other company!
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Perhaps it's not worth the risk? We hope that your De Veined Goose Foie Gras and Edouard Artzner Goose Fat were in fact excellent, and that we'll be hearing from you again very soon.
Kind regards,
Oliver Ferries.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
Well thank you for taking the time to leave us some feedback regardless. We hope that your De Veined Goose Foie Gras and Edouard Artzner Goose Fat were in fact excellent, and that we'll be hearing from you again very soon.
Kind regards,
Oliver Ferries.
I've purchased from Fine Food Specialist many times now and each time I've had excellent service. Items are always well packaged and arrive quickly.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
It means a lot to know that the service we're providing has kept you coming back for so long! All of our Cortas products are handy to have in the pantry, and the Rose and Orange Blossom waters have some particularly useful applications. We hope you'll be coming back again.
Kind regards,
Oliver Ferries.
Thank you for taking the time to leave us some feedback! We're very proud of our extensive range of Caviar - and the Salmon Caviar, whilst less prestigious, is still an absolute treat. Come back and sample our other wares soon!
Kind regards,
Oliver Ferries.
We'll pass on your praise to our customer service team! Hopefully your Oscietra Caviar lived up to its mighty reputation, and we'll hear from you again in the future.
Kind regards,
Oliver Ferries.
Thank you for your kind feedback! Our aim is absolute efficiency without compromise, and we're glad that's what you've experienced. We're glad you enjoyed your Burrata, and hope to hear from you soon.
Kind regards,
Oliver Ferries.
Thank you for taking the time out to leave us a little feedback. The Oysters and Champagne Special is an absolute treat of a hamper, and we hope that the recipient was very pleased with it.
Kind regards,
Oliver Ferries.
It sounds like you know how to look after your friends! Most vegetarians I know are made to settle for a dry nut roast - they'd be lucky to get anything as delicious as Yellow Legged Chanterelles. Thank you for leaving us some feedback, we hope to hear from you again.
Kind regards,
Oliver Ferries.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.