Really excellent customer service - went above and beyond to ensure my order arrived within the deadline I needed for delivery! Very polite, thoughtful and friendly staff. The actual packaging of my...
자세히 읽기
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I will pass your comments on to our customer service team, we appreciate when our hard word is acknowledged - thank you for taking the time to leave us positive feedback. We are happy to hear you'll return to shop again soon, don't forget to follow us on Facebook for great new recipes and food news.
Kind regards,
Emma Hanley
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I will pass your comments on to our customer service team, we appreciate when our hard word is acknowledged - thank you for taking the time to leave us positive feedback. We are happy to hear you'll return to shop again soon, don't forget to follow us on Facebook for great new recipes and food news.
Kind regards,
Emma Hanley
Fine Food Specialist appears to be one of the only places in the UK you can get horseradish outside the arbitrary notion of "seasonal" used by some supermarkets. The horseradish from *** was better...
자세히 읽기
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
We cannot thank you enough for leaving such glowing feedback about our horseradish and saying that it is better quality than roots purchased from supermarkets. We source our fruit and vegetables from the best suppliers in the country, ordered in fresh everyday, to make sure it reaches you in the excellent condition.
Kind regards,
Emma Hanley
The service was very good although it would be helpful when you book same day deliver Monday-Friday delivery it would specify that it does not work on Bank Holiday Mondays as it was not clear from...
자세히 읽기
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for your constructive feedback, we have taken what you have told us on board and have made the opening and delivery days clearer for future customers. We hope you enjoyed the dried porcini mushrooms that you purchased from our website.
Kind regards,
Emma Hanley
The only negative I have is that on emailing to make a specific request regarding my order the email wasn't answered. Although I did not receive a reply my request arrived exactly as requested and...
자세히 읽기
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
I needed some edible flowers last minute for a special occasion and they were very hard to come by at short notice. I used Fine Food Specialist for the first time and ordered my product online. The flowers arrived fast the next day, very well packaged and they looked just as they did on the image on the site. The flowers were beautiful and really added that final special touch to my gift. I am very happy with the products I bought from Fine Food Specialist and would recommend this site to others.
Kind regards,
Emma Hanley
many of the items i had requested were unavailable for one reason or another and you went over and above trying to find me replacements
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
We really appreciate that you have taken the time to leave us positive feedback. We never like to leave our customer without products, and we work hard to offer the best replacements possible. We hope you enjoyed using the banana leaves, Thai sweet basil and edible flowers.
Kind regards,
Emma Hanley
Interesting products, excellent quality, hope you keep kinding new things to try.
finefoodspecialist.co.uk
Fine Food Specialist
11 years ago
At Fine Food Specialist headquarters we are passionate about finding the best and most usual products to deliver to our customers. Keep checking our new in section on our homepage to find our what we have been discovering recently. I cannot recommend the spreadable salami and ricotta highly enough! Thank you for leaving us positive comments.
Kind regards,
Emma Hanley
What lucky cats you have, and what an excellent idea for a extra special cat treats. Thank you for taking the to leave us positive feedback and a good tip too.
Kind regards,
Emma Hanley
Thank you for the positive feedback regarding the level of service you received from our customer services team. Our lobes of foie gras are imported from France and are of the highest quality, we are committed to keeping our prices as low as possible for our customers without compromising on the efficient and helpful service we provide. We are sorry that they were not low enough for you on this occasion.
Kind regards,
Emma Hanley
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.