Fine Food Specialist 리뷰

Thank you for taking the time to leave us positive feedback. We have listened to your constructive feedback and have edited the title of the blinis to make it clearer to future customers that this product arrives fresh from frozen. There are occasions when the product arrives frozen, this means you can either put them straight back into the freezer, or alternatively put them in the fridge to defrost - it should only take an hour for them to do so. Kind regards, Emma Hanley

Sorry to hear that some of the flowers were not edible. We always encourage our customers to contact us straight away if their products are not satisfactory (support@finefoodspecialist.co.uk), as we endeavor to provide either a replacement, or a credit note when a complaint is supported by photos of the defective item. We hope you decide to use our service in the future. Kind regards, Emma Hanley

Thank you for taking the time to leave us feedback about the frozen summer black truffles. These are an excellent alternative during the transition of season when fresh truffle are not available. Kind regards, Emma Hanley

Thank you for taking the time to leave us feedback and for your patience with our trainee. We all have to begin somewhere, but she has improved considerably after more training and is far more confident with customers. We hope you had lots of fun with your cheese making kit! Kind regards, Emma Hanley

We are very please to hear that our service met your expectations. We hope to you'll use our service again, do check out the great autumnal fare arriving on the home page. Kind regards, Emma Hanley

Our Japanese miyazaki is a great talking point for dinner parties, or an extravagant gift for a loved one. It is real Japanese wagyu with intensive tender fat marbling throughout the meat. Thank you for the kind words about our customer service team, I will be sure to pass it on to them. Kind regards, Emma Hanley

As the customer services manager at Fine Food Specialist I would like to to extend my sincerest apologies about the gift voucher and the communication you received on the day. We recognise that our gift voucher is an area where we can improve our service; we hope to launch an improved gift card/voucher in the coming months. Please call me on 0207 627 2553 if you feel that the problem has not been adequately resolved. Kind regards, Emma Hanley

Thank you for taking the time to leave us positive feedback. We aim to offer our customers as much as advice as possible when purchasing products, making sure that you receive exactly what you require. We hope you enjoyed the wonderful handmade foie gras terrine and tokaji sweet wine jelly, they complement each other wonderfully. Kind regards, Emma Hanley

Thank you for leaving us positive about the prompt delivery service. The Rougie tins usually contain a key that enables you to open then easily, apologies if your tin did not have one attached on this occasion. Kind regards, Emma Hanley

Thank you for taking time to leave us positive feedback about our fiery horseradish. We are happy to hear that it knocked your socks off. Kind regards, Emma Hanley