Thank you for trying our beautiful porcini mushrooms, they add another level of sophistication to every dish. Keep you eyes on our blog as there will be great mushroom recipes to try very soon.
Kind regards,
Emma Hanley
We are pleased to hear that you and a positive experience with our service. Thank you for taking the time to leave us positive feedback.
Kind regards,
Emma Hanley
As with any wild and foraged produce, such as mushrooms, we advise that they are consumed as quickly as possible to ensure you enjoy them at their best. When purchasing fresh items the best way to store them to prevent sweating is in an open container that allows air to circulate.
We buy in all porcini mushrooms on the day, as this extends their shelf life and means that they reach you in the best possible condition.
Again, as they are foraged we recommend that you clean off any residual dirt with a mushroom brush or damp muslin and then trim the mushrooms accordingly.
Kind regards,
Emma Hanley
Went out of their way to make sure food arrived at an appropriate time and in the best condition
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you acknowledging the tailored service that we provide our customers. We love to communicate effectively and make sure you get the products you need, when you need them. We have lots of canape shells and other products that make organising and catering for an event simple.
Kind regards,
Emma Hanley
Thanks for a first class service and quality of product.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you for taking the time to leave us positive feedback about our horseradish root. We hope its medicinal benefits kick in quickly for you.
Kind regards,
Emma Hanley
Very professional easy transaction speedy delivery
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
We appreciate your positive feedback about our service and hope enjoyed using the horseradish root. Thank you for shopping with Fine Food Specialist.
Kind regards,
Emma Hanley
I am extremely sorry to hear that you were disappointed by the quality of the mushrooms. We take negative feedback from our customers seriously and have changed the suppliers that we are using for porcini and girolle mushrooms. We do not like our customer to be unhappy with service we provide therefore I have asked that our customer services manager call you today to discuss a gesture of goodwill to say sorry for the poor quality.
Kind regards,
Emma Hanley
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I am extremely sorry to hear that you were disappointed by the quality of the mushrooms. We take negative feedback from our customers seriously and have changed the suppliers that we are using for porcini and girolle mushrooms. We do not like our customers to be unhappy with the service we provide therefore our customer services manager will call you today to discuss a gesture of goodwill to say sorry for the poor quality.
Kind regards,
Emma Hanley
Thank you for taking the time to leave us positive feedback about our fresh horseradish root, it certainly packs a punch. We hope to see you again soon.
Kind regards,
Emma Hanley
Very good and professional service. Used few times already and will use it more when needed and also recommend to my friends. Thank you :-)
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
It is great to hear such positive feedback, and that you will recommend our service to your friends. Please do not hesitate to contact us if you need any advice, or require something that isn't on our website. We look forward to hearing from you again soon.
Kind regards,
Emma Hanley
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.