I am sorry to hear that you were unimpressed by the porcini quality. They are a foraged product, we don't clean them because we believe that cleaning them is half the beauty of buying them as a wild item. However, we do not like our customers to be unhappy with the produce we supply therefore our customer service manager will be in touch with you on Monday morning.
Kind regards,
Emma Hanley
To write something in here takes more than 15 seconds, and unless you do, you cannot get out of the page. I will not complete another one of these because of that. a rating above should be enough....
With items that are being shipped to the United States there can be unexpected delays because US customs would like to investigate the parcel. Please contact us on 0207 627 2553 if the parcel has not arrived and we will be more than happy to discuss the next steps.
Kind regards,
Emma Hanley
This is the second time I have ordered from Fine Food specialist. I have found their website easy to use and their customer service is excellent. I shall continue to buy from them as they have a...
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finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
Thank you so much for your kind feedback, we're really pleased to hear you enjoy our products, the horseradish certainly pack a punch! I look forward to speaking to you next time you place an order.
Kind regards,
Emma Hanley
The items arrived well package and on the day I had specified
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10 years ago
Lovely choice of micro foods.
finefoodspecialist.co.uk
Fine Food Specialist
10 years ago
I am sorry to hear that the pineapple was poor quality - we have since been in touch to offer you a refund for the product. We hope you enjoyed the rest of the micro herbs you ordered.
Kind regards,
Emma Hanley
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.
Fine Food Specialist is the online shopping destination for quality produce and hard-to-find ingredients. We have scoured countries and continents to bring our customers the rarest and most exquisite gourmet gems, and pride ourselves on being a haven for curious foodies and chefs. We’re constantly on the hunt for new and exciting ingredients to ensure that we stay one step ahead of the curve and keep our customers happy.