Fine Food Specialist 리뷰

Thank you for taking the time to leave us a positive review about our salmon caviar; it’s a great addition to a luxurious smoked salmon and scrambled egg breakfast. We look forward to receiving your next order. Kind regards, Emma Hanley

I am sorry that we were unable to completely fulfill your order. We experienced more orders than anticipated, meaning that our stock forecast simply did not cover the demand. However, there is no excuse for the lack of communication about the missing item. We are more than happy to refund you for the missing item and the postage. We are currently experiencing technical difficulties with PayPal, once the fault has been fixed I will settle the claim you have made. Kind regards, Emma Hanley

I am sorry that we were initially unable to fulfill the whole order, we experienced more orders than anticipated meaning that our stock forecast did simple not cover the demand. However, there is no excuse for the lack of communication about the missing item. We are more than happy to refund you for the missing item and the postage. We are currently experiencing technical difficulties with PayPal, once the fault has been fixed I will settle the claim you have made. Kind regards, Emma Hanley

Thank you for taking the time to leave us a positive review about our authentic Japanese Miyazaki. It’s great to know that you’ll be returning to shop again, don’t forget to tell family and friends about us too. Kind regards, Emma Hanley

I am sorry that the product was not to your liking. I will pass your feedback on to our buyer who will test the quality. Kind regards, Emma Hanley

Thank you for your feedback. It's great to hear you enjoyed most of your produce, however I'm sorry that the goose ham was not to your liking. I will pass your comments on to our buyer and ask him to test the quality. Kind regards, Emma Hanley

I am sorry that the peppers were past their sell-by-date. This is a product we order over night to ensure they are fresh from the market so I am very surprise that they were past there sell by date. We will always send replacement products, however it seems that you did not contact our customer services team to discuss the issue. If you would like to discuss this matter with me further please contact me on 0207 627 2553. Kind regards, Emma Hanley

I'm sorry that the peppers were past their sell-by-date; they are ordered over night to ensure they're fresh from the market. We will always send replacement products, however it seems that you did not contact our customer services team to discuss the issue. If you would like to discuss this matter with me further please contact me on 0207 627 2553. Kind regards, Emma Hanley

It is great to hear that you found our website easy to navigate. They are beautifully sweet and juicy, but yes the leaves are very spikier than bigger pineapples. Kind regards, Emma Hanley

We appreciate your positive reviews about the excellent quality of our fresh Perigord truffle, foie gras and finger limes. We hope to see you again soon. Kind regards, Emma Hanley

We appreciate your positive reviews about our quince apples and the speed at which they were delivered. Kind regards, Emma Hanley

Thank you for taking the time to leave us a positive review about our fresh duck foie gras. We train our warehouse team to package parcels like they were packaging a parcel for their close relative. Kind regards, Emma Hanley