Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.
서비스
4.6
/5
5
4
3
2
1
131
19
7
1
7
165
지난 1년 간 점
모두 165개의 리뷰 보기
RS
Rochelle Skachill
Feefo 인증됨
AUS
4 months ago
Buddy Pet Insurance에 대한 Rochelle Skachill의 의견:
I haven’t had to use yet but I’m happy with my policy for my beautiful fur baby
CX
Buddy Pet Insurance
4 months ago
Hi Rochelle,
It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us.
Kind regards,
Alisa
0
공유
DE
DARRYL EASTHER
Feefo 인증됨
AUS
4 months ago
Buddy Pet Insurance에 대한 DARRYL EASTHER의 의견:
Excellent servixe
The whole process was easy and transparent from start to finish
CX
Buddy Pet Insurance
4 months ago
Hi Darryl,
Thank you for your feedback! We’re delighted to hear you found the process easy and transparent from start to finish.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Excellent help
I tried calling later at night. To register
I managed to do it on line
However I was so very pleased to receive a call back to ask if I needed help. that’s a plus
CX
Buddy Pet Insurance
4 months ago
Hi there,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Erg helpful and friendly
CX
Buddy Pet Insurance
4 months ago
Hi there,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.
Kind regards,
Alisa
0
공유
DL
DEBRA LENOY
Feefo 인증됨
AUS
5 months ago
Buddy Pet Insurance에 대한 DEBRA LENOY의 의견:
Roy explained everything in detail I totally understand.
The Operator Roy explained everything I asked about in language I understood.
He spoke clearly and concisely.
I decided to get Buddy insurance thanks
To the help I received from Roy.
He's absolutely...
자세히 읽기
CX
Buddy Pet Insurance
4 months ago
Hi Debra,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Excellent service, helpful staff.
Good coverage for my requirements.
My cat is in excellent health but if you don't have insurance, you are bound to need it and (hopefully) because I now have it, I...
자세히 읽기
CX
Buddy Pet Insurance
4 months ago
Hi there,
We are happy to hear of the value that you have found in your cover and of the excellent service that you have received during your experience.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
공유
PG
Peter Gardiner
Feefo 인증됨
AUS
5 months ago
Buddy Pet Insurance에 대한 Peter Gardiner의 의견:
The lady I felt with was first class she help me out through the hole process wish there was more like her
CX
Buddy Pet Insurance
5 months ago
Hi Peter,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Appreciation for assistance rendered during the purchase of pet insurance
I had a good experience in setting up my pet insurance for Spike, the insurance representative was very helpful and patient with me I appreciated the professional assistance that I received .
CX
Buddy Pet Insurance
5 months ago
Hi there,
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
5 months ago
Seriously?
You refuse my application and now you want a review? Really?
CX
Buddy Pet Insurance
5 months ago
Hi there,
We are sorry that you were unable to take out cover through Buddy Pet Insurance. We recommend you review the Insurance Council of Australia's website for information on choosing an insurer: http://understandinsurance.com.au/finding-an-insurer
In saying this, we apologise for any dissatisfaction caused and we do appreciate the feedback you have shared and I have passed it on to our team.
Kind regards,
Alisa
0
공유
GT
Guylene Kayler-Thomson
Feefo 인증됨
AUS
5 months ago
Buddy Pet Insurance에 대한 Guylene Kayler-Thomson의 의견:
Transfer from another pet insurance company
The service was excelllent. The person I spoke to on the telephone was very professional and up to date with the different insurance policies.
CX
Buddy Pet Insurance
5 months ago
Hi Guylene,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.