Buddy Pet Insurance – caring for pets and supporting Australia’s animal welfare communities.
서비스
4.6
/5
5
4
3
2
1
131
19
7
1
7
165
지난 1년 간 점
모두 165개의 리뷰 보기
DV
Debbie Vintner
Feefo 인증됨
AUS
4 months ago
Buddy Pet Insurance에 대한 Debbie Vintner의 의견:
Very friendly and helpful. Explained everything well. Very happy with the service I received
CX
Buddy Pet Insurance
4 months ago
Hi Debbie,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
공유
JA
Jodi Aird
Feefo 인증됨
AUS
4 months ago
Buddy Pet Insurance에 대한 Jodi Aird의 의견:
New Policy
Great service for great value.
CX
Buddy Pet Insurance
4 months ago
Hi Jodi,
We are delighted to hear of the service that you received when speaking with our team member and that we have been able to provide you with cover that is suitable to your needs.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Teddy
Great experience talking to one of the employees he made things easy to understand
CX
Buddy Pet Insurance
4 months ago
Hi there,
It is always wonderful to hear of the excellent service our customers receive when speaking with our team members and that you were left with a full understanding of your cover for Teddy.
Thank you for taking the time to share your experience with us, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
It was very helpful
CX
Buddy Pet Insurance
4 months ago
Hi there,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
The lovely lady who I spoke to was very informative, her explanations were easy to understand.
I couldn't of been happier
CX
Buddy Pet Insurance
4 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Haven't received any service yet
CX
Buddy Pet Insurance
4 months ago
Hi there,
Thank you for reaching out, we appreciate you sharing your feedback with us.
Please let me know if you would like for our team to contact you and I will be happy to arrange for them to be in touch with you.
Kind regards,
Alisa
0
공유
GM
Gracelene Moody
Feefo 인증됨
4 months ago
Buddy Pet Insurance에 대한 Gracelene Moody의 의견:
Very good,
CX
Buddy Pet Insurance
4 months ago
Hi Gracelene,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Hassle free sign up
Put in an online quote and received a follow up call to discuss no pressure friendly customer service.
Have now signed up online ready for our first puppy to arrive
CX
Buddy Pet Insurance
4 months ago
Hi there,
Congratulations on getting your first puppy!
It is wonderful to hear of the service that you received when speaking with our helpful team member and that we have been able to assist you with your insurance needs.
Thank you for taking the time out of your day to let us know about your experience, we really appreciate it.
Kind regards,
Alisa
0
공유
신뢰할 수 있는 고객
Feefo 인증됨
4 months ago
Very helpful and clear about information for my pets insurance.
CX
Buddy Pet Insurance
4 months ago
Hi there,
It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover.
Thank you for taking the time to share your review with us, we really appreciate it.
Kind regards,
Alisa
0
공유
KC
KAYLA M CRUMMY
Feefo 인증됨
AUS
4 months ago
Buddy Pet Insurance에 대한 KAYLA M CRUMMY의 의견:
My puppy died cause took to long to grant application
Took to long accept application and ending up having to put pup down cause she was in to much pain
CX
Buddy Pet Insurance
4 months ago
Hi Kayla,
Thank you for reaching out and I am deeply sorry to hear of the loss of your pup.
When it comes to the cover we provide, our insurance policies are designed to provide protection for an unexpected accidental injury or illness to your pet during the cover period.
If a condition occurred or existed prior to the commencement of the cover period, then it may be considered to be a pre-existing condition and excluded from cover.
A pre-existing condition is defined within our Policy Booklet which can be accessed on our website, https://www.buddypetinsurance.com.au/documents/buddy-gold-silver-bronze-policy-booklet.pdf
However, please let me know if you would like to discuss this matter further with our team and I will arrange for you to be contacted
Kind regards,
Alisa
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.
Buddy Pet Insurance offers flexible cover options with up to 90% back on eligible vet bills, up to $35,000 per year, depending on the level selected. Choose from three levels of accidental injury and illness cover. Policies can be used with any registered vet in Australia and are easy to manage online, including digital claims. Buddy also supports animal welfare initiatives nationwide through its Giving Program.