Excellent service always renews automatic so I don't forget to do it and always at a great price, I would highly recommend AXA for your insurance needs.
Paul
AXA Insurance
2 months ago
Hi Barbara,
Thanks for the great feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
Ok would have been good if I was offered a discount for continuing with the policy
Paul
AXA Insurance
2 months ago
Hi there,
Thanks for the feedback about your recent renewal.
I'm sorry for the delay in responding here and that no discount was available this year for you.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
Very good and automatic renew which is good very haappy
Paul
AXA Insurance
2 months ago
Hi Edwin,
Thanks for the great feedback about your recent renewal.
I'm sorry for the delay in responding here.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
Hi Melvyn,
Thanks for the great feedback about your recent renewal.
We're so glad you took the time to share the experience you've had with us.
Have a lovely day,
Paul
AXA Customer Service Team
Simple straightforward renewal process and price was right, finally a company that recognises the importance of keeping their customers !
Adam
AXA Insurance
2 months ago
Hi there, Ivon.
Thank you for taking the time to leave us your feedback.
It's great to hear that you've found the renewal process simple to do and that the price was right. If you need any help in the future, feel free to get in touch.
Best wishes,
Adam,
AXA Customer Service Team.
I have not had to claim with AXA so do not have end to end experience. However I have found the complaints team to be unhelpful and disinterested. I won't be remaining with them next year.
Gary
AXA Insurance
2 months ago
Hello and thanks for getting in touch.
I'm sorry to see you were unhappy after our investigation into your recent complaint.
I can see that the Customer Resolution Team has contacted you with any steps available to you should you be unhappy with the response we've sent you.
Take care and have a lovely day,
Gary
AXA Customer Service Team
Hi there, thanks for taking the time to leave us a review,
We're really glad you're happy with our service! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
Hi Scott, thanks for taking the time to leave us a review.
We're really glad you're happy with our renewal and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
Hi Colleen, thanks for taking the time to leave us a review.
We're really glad you're happy with our service and that you've stayed with us for another year! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
With travel insurance we couldn’t fault them, with our current home insurance their price was very competitive for another year.
Happily we have not had cause to put the policy to any test. Would we...
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Jasmin
AXA Insurance
2 months ago
Hi James, thanks for taking the time to leave us a review.
We're really glad you're happy with your policies! Please don't hesitate to reach out if there's anything we can help with - our contact details are on your policy schedule.
Best wishes
Jasmin
AXA Customer Service Team
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
AXA is one of the largest general insurers in the UK and underwrites a broad range of products for individuals. AXA Direct offers car, home and travel insurance through its website www.axa.co.uk and is designed to make buying insurance fast, secure, convenient and easy-to-use.
