Independent provider of international health, life & income protection insurance.
サービス
4.5
/5
商品
4.5
/5
5
4
3
2
1
119
33
4
5
5
166
去年の評価数:
すべて( 1,637件)のレビューを表示中
MR
Melody Rooke
Feefoに#よる#検証#済み
6 years ago
Melody RookeのWilliam Russellに関するコメント:
caring efficient service. Would highly recommend this company.
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star review. We are absolutely delighted to hear that you have received a caring and efficient service from our team, this is exactly what we want to deliver to our customers at all times. We very much appreciate you getting in touch and we thank you for recommending our company.
My 7yr old daughter broke her arm, and needed an instant operation. William Russell was very understanding, and helped us through this difficult situation with a lot of empathy. Thank you!
Natalie Harris
William Russell
6 years ago
Thank you for your generous rating and comments. We are so pleased that we were able to help when your daughter needed it most. We hope that she has made a good recovery and we sincerely thank you for taking the time to get in touch.
Thank you for taking the time to contact us with your positive feedback. We are pleased to hear that you are happy with the service you received while renewing your insurance plan. We're more than happy to help! Thank you again for getting in touch.
購入日: 02/01/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
Quite uncooperative in accepting their form with an e signature despite this being an option on the actual form. Very difficult as I am not based in a country with easy access to printers and...
さらに表示
Natalie Harris
William Russell
6 years ago
Thank you for your comments. I'm sorry to hear of the difficulties you faced submitting your application form with an e-signature, this is definitely something we accept. I believe this situation has now been rectified at our end but I apologise that it affected the ease of your application process. We thank you for proceeding with your application and we hope that your experience with our company going forward is a more positive one.
購入日: 31/12/2019
0
共有
GM
Godfrey Mazonde
Feefoに#よる#検証#済み
6 years ago
Godfrey MazondeのWilliam Russellに関するコメント:
Very professional
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star review. We are very pleased to hear that you are happy with the service you've received from us. We appreciate you taking the time to leave us your comments.
購入日: 27/01/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
5star 5 star
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star review! We very much appreciate you getting in touch.
購入日: 29/01/2020
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
Very efficient, informative, personalized service.
Natalie Harris
William Russell
6 years ago
Thank you very much for your 5 star review. We are very pleased to hear you are happy with the service you have received. We do our absolute best to ensure we provide a professional yet caring service at all times so it's great to hear that we've gotten it right for you! Thank you again for taking the time to comment.
I got in touch requiring insurance as soon as possible. Mr Holden was incredibly professional and rushed to meet my needs. I had the insurance package that I needed within a week. I recommended...
さらに表示
Natalie Harris
William Russell
6 years ago
Many thanks for your 5* positive feedback regarding your experience with us. Your comments have been passed on to Joe Holden and he was delighted to hear that he was able to help you with the cover you needed so quickly. It's great to hear that you have recommended us to your colleagues, please do take advantage of our 'Recommend a Friend' feature if you recommend us to anyone else. You can find full details here:- https://www.william-russell.com/recommend-a-friend/.
購入日: 20/01/2020
2
共有
CM
Christopher William McBride
Feefoに#よる#検証#済み
6 years ago
Christopher William McBrideのWilliam Russellに関するコメント:
Thank you for your generous rating and comments. We sincerely value your feedback and are really pleased to hear that you are happy with the service you have received from us. We appreciate you taking time to contact us.
購入日: 31/12/2019
1
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
6 years ago
Communication is good, product is good.
Natalie Harris
William Russell
6 years ago
Many thanks for your 5 star positive review. We are very pleased to hear that you are happy with our product and the communication from our teams. We sincerely thank you again for taking the time to comment.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.
William Russell is a leading independent provider of international life, health and income protection cover. Since 1992, we have specialised in providing protection for expats all over the world – and with customers in over 180 countries, we really do understand your needs. Big enough to provide world-class protection, but still small enough to care. That’s the William Russell difference.