Inspiring and empowering customers to read, learn, create and play
サービス
3.2
/5
5
4
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1
556
100
75
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448
1,284
去年の評価数：
すべて（ 269,282件）のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Everything all the headbands came with the balls all off and one was broken
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Please contact our customer service team on 0121 313 6050 or email customer service on enquiries@theworks.co.uk.
Alternatively any damaged items can be returned to any one of our stores.
This will be passed to the relevant department for further training to ensure you receive our excellent customer service.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Terrible
Still waiting for my order over a month later , contact customer service and still no update
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
MA
Mark
Feefoに#よる#検証#済み
8 months ago
MarkのThe Worksに関するコメント:
Terrible
Failed to deliver package after over a month. 35 mins on phone to cancel the order.
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that you had to cancel your order.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
Our records show a customer service adviser has issued a refund.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
GG
Glenda Gibson
Feefoに#よる#検証#済み
8 months ago
0
共有
KE
Kelly
Feefoに#よる#検証#済み
8 months ago
KellyのThe Worksに関するコメント:
Long delivery time
My order took a long time to be dispatched, I repeatedly had to chase it up just to be told to be patient that there are delays. Took 3 weeks to receive it. After my last time of chasing it, it was...
さらに表示
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was delayed due to an issue with the warehouse.
We are working closely with our warehouse to improve the service and appreciate all feedback to help us to look into this further. This will be passed to them to investigate.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Good quick service at good prices.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
10/10 service from the works
Love the stock, love the vibes, keep it going the works, your staff in Nottingham are always knowledgeable and friendly
0
共有
SC
Sarah C
Feefoに#よる#検証#済み
GBR
8 months ago
Sarah CのThe Worksに関するコメント:
Poor service
Parcel took so long to arrive & then was very damaged by the courier service used & thrown over the gate in the rain, resulting in extremely ripped & wet box & damaged goods
Donna Smith
The Works
8 months ago
Good afternoon,
Thank you for your feedback.
Please accept our sincere apologies that your order was delivered to you damaged.
Please email any images of the damaged items to enquiries@theworks.co.uk, alternatively please return any damaged items to any one of our stores.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards,
The Works.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Excellent service thankyou. Good products will be buying again.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
8 months ago
Think twice
I paid for 2 and only received one very disappointing 😞 the one I received is lovely but costly
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
