Inspiring and empowering customers to read, learn, create and play
サービス
3.5
/5
5
4
3
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1
824
121
79
108
455
1,587
去年の評価数:
すべて( 269,282件)のレビューを表示中
TB
Tamara Banner
Feefoに#よる#検証#済み
GBR
1 month ago
Tamara BannerのThe Worksに関するコメント:
Excellent range
The Works always provide a fantastic range of book, toys and crafts that I purchase for my children and all at exceptional value.
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
A lovely selection of books.
1
共有
ES
eva sheaf
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GBR
1 month ago
eva sheafのThe Worksに関するコメント:
Can find books to read easily, prompt . Very satisfied.
1
共有
LB
Lynda Bailey
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GBR
1 month ago
Lynda BaileyのThe Worksに関するコメント:
Great price
I like the select of sudco books online but I am sadden because you have done away with click and collect
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
1 month ago
Excellent service, fast delivery and packaged really well.thank you
0
共有
LW
LW
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GBR
1 month ago
LWのThe Worksに関するコメント:
The Works is great!
The Works is such a useful place to shop. Such variety at great prices for all ages. It’s a shame that the website has stopped offering online ordering and click and collect. The staff in store are...
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0
共有
RB
Robin Brooks
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GBR
1 month ago
Robin BrooksのThe Worksに関するコメント:
Goods never arrived. Refund never received and all mess ages, letter not responded to.
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed this to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
0
共有
KH
Kay Hassen
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GBR
1 month ago
Kay HassenのThe Worksに関するコメント:
A now ex customer…such a shame!
it was excellent…when I could order on line and get my stuff delivered! Always great selection, great value, reliable service etc. i was a very frequent customer, and bought a lot….rbooks, craft...
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Cheryl Hughes
The Works
1 month ago
Good afternoon,
We would like to start by thanking you for being a loyal customer of The Works over the years and to acknowledge the impact of this change on customers that shop with us online.
As we look ahead to the next chapter of The Works, we have taken the difficult but necessary decision to simplify and refocus the business around our stores. This is not a decision that has been taken lightly but has been reached after careful consideration of a wide range of options to ensure that we can continue providing great value and a high standard of customer service.
We understand this may be disappointing and will impact some of our customers more than others, for which we sincerely apologise. Kind regards
The Works
0
共有
CS
Chris Shaw
Feefoに#よる#検証#済み
GBR
1 month ago
0
共有
GJ
Grace Jenkins
Feefoに#よる#検証#済み
GBR
1 month ago
Grace JenkinsのThe Worksに関するコメント:
Bad customer service
Terrible customer service when produ ts didn't arrive 3 times because of the evri driver. Refunds for products not received took ages and no reply to my last customer service email. Going in store to...
さらに表示
Cheryl Hughes
The Works
1 month ago
Good afternoon,
Thank you for your feedback.
I'm very sorry to hear that your order was lost in transit.
We have passed your feedback to our couriers to investigate.
Our records show a customer service adviser has been in touch and has resolved your issues. We have passed your feedback regarding the refund to the relevant department.
As a Company we take customer service and feedback very seriously and our aim is to continually improve the overall customer service and experience we provide.
Your feedback will be extremely helpful in this respect.
Kind regards
The Works.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.
The Works is one of the UK’s leading multi-channel specialist retailers of value gifts, arts, crafts, toys, books and stationery, with over 530 stores.