I ordered a pair of 9.5 fossil/grey trainers and got a black 8.5 pair delivered.
I tried to call customer services but no answer.
I then discovered that customer services don’t work Fri-Sun....
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Donna O'Neill
Run4It
3 days ago
Hi Arthur, thank you for taking the time to leave a review. We are very sorry that the wrong item has been delivered to you and that you were not able to speak with anyone over the phone. It is certainly not the level of service we wish our customers to receive. We have checked our emails and voicemails and we do not seem to have anything from you. Our customer service team is available everyday on the times specified on our contacts page. We have sent you a separate email to help to resolve the issue as quickly as we can. Many thanks.
Both shop assisstants were helpful and attentive. My husband and I went for footwear that would help us walk easier and the lady helping us was very knowledgable about the products she had available....
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.