I ordered a pair of 9.5 fossil/grey trainers and got a black 8.5 pair delivered.
I tried to call customer services but no answer.
I then discovered that customer services don’t work Fri-Sun....
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Donna O'Neill
Run4It
2 days ago
Hi Arthur, thank you for taking the time to leave a review. We are very sorry that the wrong item has been delivered to you and that you were not able to speak with anyone over the phone. It is certainly not the level of service we wish our customers to receive. We have checked our emails and voicemails and we do not seem to have anything from you. Our customer service team is available everyday on the times specified on our contacts page. We have sent you a separate email to help to resolve the issue as quickly as we can. Many thanks.
Both shop assisstants were helpful and attentive. My husband and I went for footwear that would help us walk easier and the lady helping us was very knowledgable about the products she had available....
Got the shoes I wanted in an awkward size and great colourway for a great price , really happy with the experience
商品のレビュー
購入日: 05/05/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
3 days ago
Thoughtful
Gayle
Run4It
22 hours ago
Thanks - delighted to be of help!
商品のレビュー
購入日: 05/05/2026
0
共有
RW
Russell Walker
Feefoに#よる#検証#済み
4 days ago
Russell WalkerのRun4Itに関するコメント:
Staff are knowledgeable and very helpful
Gayle
Run4It
22 hours ago
So pleased we could help you - thanks for your kind review!
商品のレビュー
購入日: 02/05/2026
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
4 days ago
Great price which is why I went with Run4it. Communication wasn’t great and I waited a week for standard delivery. However all in all pleased with my purchase and would ship there again if not in a...
さらに表示
Donna O'Neill
Run4It
2 days ago
Hi, thank you for taking the time to leave a review. We are sorry for the delay in your parcel being posted out to you. We aim to dispatch orders within 1-2 business days but with the unexpected high volume of orders we received over the bank holiday weekend, our processing times were slightly longer. Once we ship the order an email is sent to you with the tracking reference for you to follow. Again apologies for the delay but we do hope you are enjoying your new shoes. Many thanks.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.
Inspiring people to improve their fitness, health and wellbeing through running.
Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.