Very helpful when I had to provide more information and I am very happy with the outcome. Pleased that I am continuing with the insurance cover with Petplan.
The Pet Plan telephone operator was polite and clearly experienced and knowledgeable. However, I found the call very time consuming and it was difficult to remember all the detail. Because of this...
I am still waiting for a replacement policy for bambi as you had put an exclusion clause for her teeth I then called and explained that I had called dog trust about my concerns that you had about her...
Our issues were dealt with very sensibly for the insurance of our new puppy.
I would also like to mention how well we were dealt with regarding the untimely death of our young dog following a road...
Only issue was the speed of setting up direct debit with no advanced notice of payment date, this is actually illegal and very poor service, otherwise the plan and ease of setting up was very good
購入日: 24/05/2013
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Feefoに#よる#検証#済み
13 years ago
The service and information from the gentleman on the phone was excellent.
