Feefo#レビューの#回収#方法

Feefoは#協働する#企業に#代わって、独自に#フィードバックを#収集#して#います。当社の#プラットフォームは、#検証#済みの#購入者に#のみ#連絡#して#いる#ため、#確実に#リアル・#カスタマーからの#レビューを#読む#ことが#できます。

Feefo#レビューを#残せる#のは誰#ですか？

Feefo#レビューを#残す#ことが#できる#のは、#購入#証明の#ある#お客様#のみ#です。取引後#すぐに#購入者に#連絡#する#ことで、#これを#確実な#ものに#して#います。

レビューの#検証#方法

また、#販売や##取引と#結び#つける#ことに#より、#レビューが#リアル・#カスタマーの#ものである#ことを#検証#します。企業から#購入#した#後に#のみ、#レビューを#残す#ことが#できます。

偽の#レビューへの#対処#方法

Feefoでは、#検証#済みの#購入者#のみが#フィードバックを#提供#できる#よう#招待#して#いる#ため、#偽の#レビューを#残す#ことを#防いで#います。

Petplan レビュー | https://www.feefo.com/reviews/pet-plan-pet-plan のカスタマーサービスレビュー| Feefo

すべて（ 69,707件）のレビューを表示中

信頼できるカスタマー

13 hours ago

購入日: 24/08/2025

Excellent

See detail on previous sheet as these were related to service rather than purchase

商品のレビュー

Mr Sandy Taylor

Woodford Halse

19 hours ago

購入日: 24/08/2025

Mr Sandy TaylorのPetplanに関するコメント:

It was quick and easy to do and settled quickly

商品のレビュー

信頼できるカスタマー

1 day ago

購入日: 18/08/2025

Quality care

Excellent,good value

信頼できるカスタマー

2 days ago

購入日: 05/08/2025

Do not sign up to Petplan

- Received wrong and bad advice on the phone - Took months to get my claim assessed, and it probably only got assessed because I followed up regularly - Lack of empathy: my claim was about a missing...

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Gigi

Petplan

2 days ago

Hi, Thanks for your review. We're sorry to hear this, I can see a complaint has been logged for you with regards to your recent claims experience with us, it sounds like we missed the mark here and I hope that you can come to a resolution with our team. If you have any questions, you can email us on social@petplan.co.uk with your pet's name and policy number and we'll get back to you. Thanks, Gigi - The Customer Service Team

商品のレビュー

Gigi

Petplan

2 days ago

Mrs Jane Hutchinson

Coventry

2 days ago

購入日: 22/08/2025

Mrs Jane HutchinsonのPetplanに関するコメント:

Overall ,once Petplan were notified of problem with my dog, they solved it

Great service… everything was handled with the utmost efficiency and care

商品のレビュー

Mr David Ellesmore

Kidderminster

2 days ago

購入日: 20/08/2025

Mr David EllesmoreのPetplanに関するコメント:

Poor service

Very poor service, your communication is terrible you won't respond to emails ,which due to my disability is my form of communication, 5 times I hsve emailed to cancel mu policy as I am no longer...

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Lindsay

Staffordshire

3 days ago

購入日: 21/08/2025

LindsayのPetplanに関するコメント:

Customer Friendly Quote & Policy Purchase Process

Very easy to access the website and obtain a quote. Very clear wording around cover and exclusions. Thoroughly recommend.

信頼できるカスタマー

3 days ago

購入日: 18/08/2025

straight forward to enrol.

Mrs Deanne Spring

Southampton

6 days ago

購入日: 19/08/2025

Mrs Deanne SpringのPetplanに関するコメント:

Unknown clauses which can be added to your policy.

Disappointed with the fact that because my cat had recently had had an upset stomach due to eating something that didn't agree with her in a neighbours garden, a clause has been put in place that I...

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Chloe

Petplan

4 days ago

Hi Deanne, We are sorry to hear that you are considering cancelling the policy due to the exclusions placed. Exclusions are placed based on the information provided by you when you set up the policy and may be temporary or permanent depending on the condition/symptoms. Thank you for taking the time to share your thoughts and experience. If you would like to discuss this further please send us an email to social@petplan.co.uk with your pet's name and policy number. Thanks, Chloe - The Customer Service Team.

Mrs Deanne Spring

3 days ago

Hi Chloe Thank you for your response. Unfortunately, unless you are prepared to remove the clauses from the policy we have taken out with you for our cat, Pickles, we would like you to cancel our policy with immediate effect as this seems a huge clause to be set up on the policy just because our cat had eaten something that obviously didn't agree with her! It's like a human having a sickness bug & finding out that their private health insurance no longer will cover them for anything related to any stomach problems they may have in the future, crazy!!! Please let me know your response ASAP. Kind regards Deanne Spring

Gigi

Petplan

3 days ago

Hi Deanne, Thanks for your reply. I've emailed you from our Social inbox, if you could please reply to that email and we can continue with our discussion. Thanks, Gigi - The Customer Service Team

Mr Ian Church

1 month ago

購入日: 14/07/2025