Lots of items to choose from. Easy to find what you're looking for and very easy to place an order. My order arrived quickly and very well packaged. Was kept updated with delivery details. Very happy...
I got the product I have been looking for in bulk. I have not seen it in the shelf anywhere else. Didn't have time to look through everything they have so didn't reach the £50 cut off for free...
I thought it could make it clearer when you opt for the next day delivery at that cost. Depending on what time you purchase as it doesn't mean all of the time that you order items that you would...
さらに表示
OPS TEAM
Online Pound Store
2 months ago
Hi,
Thank you for sharing your feedback with us.
I completely understand that courier timelines can sometimes be tricky to navigate over weekends. Like most online retailers, our premium Next Day service operates on working days (Monday to Friday) with a daily 1:00 PM warehouse cutoff. Because your order was placed over the weekend, Monday was the first available working day for our team to safely pack and dispatch your parcel for its next-day arrival on Tuesday.
We always aim to display these standard courier cutoff times clearly during the checkout process and within our delivery policy to help customers plan their orders.
I am glad we could help clarify the courier's timeline for you via email and that your parcel arrived safely on Tuesday. Thank you again for shopping with us!
Kind regards,
Nial
This was the first time I had ordered from Online Pound Store, for the product I wanted they were the cheapest by far. Unfortunately although my order arrived quickly it was the wrong order, the...
