Easy to order
Tracking of order was good
Arrived within time schedule
Good communication
商品のレビュー
購入日: 17/06/2026
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信頼できるカスタマー
Feefoに#よる#検証#済み
2 months ago
No stock available...received 1 item that was meant to be £1.50 and never received a refund for out of stock items.
OPS TEAM
Online Pound Store
2 months ago
Hi,
Thank you for bringing this to our attention. We are so sorry for what has happened with your order and have just emailed you directly to get this sorted out for you right away.
Best wishes,
The Online Pound Store Team
As usual, it was easy t order what I wanted and I threw in a couple of extra products to make the order up to just over £50 to get free P&P. I would have given a 5* review but for the fact that I...
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OPS TEAM
Online Pound Store
2 months ago
Thank you for the 4-star review and for your kind words about how easy it is to order with us! We're glad you were able to take advantage of our free delivery on orders over £50.
However, we are incredibly sorry to hear that the courier ignored your specific delivery instructions and left the parcel on Friday. We completely understand your worry; no one wants to feel anxious about a package potentially being stolen while they are out. Your instructions should have been followed.
Since we have your order details on file, we have gone ahead and formally logged a complaint with the courier regarding this specific delivery. We want to ensure this is addressed directly with the local depot so it doesn't happen again. Thank you for helping us keep our delivery partners accountable, and we look forward to making your next delivery seamless! Best wishes,
The Online Pound Store Team
Afternoon my first order was lost so lost faith with company but decided to try again and this time everything was great ordering and delivery lot better so will be using again thank you
Excellent products.
Excellent customer service.
I needed advice since one parcel came, but didn't have my entire order. I was reassured the order was being sent in 2 parcels. The 2nd parcel came...
