Hi Danielle,
We're really sorry to hear about how your order was packed—this isn’t the level of care we aim to provide.
I completely understand how frustrating it must have been to receive damaged items, especially due to poor packing.
I can see that a member of our team has reached out to help resolve this for you.
Please let us know if there’s anything else we can do to make things right.
Kind Regards,
Nial
