The easy way to order heating oil. It’s just us, our national heating oil network, and you.
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4.5
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去年の評価数:
すべて( 2,934件)のレビューを表示中
MS
Malcolm Shadbolt
Feefoに#よる#検証#済み
Devon
4 years ago
Malcolm ShadboltのDirect Oilに関するコメント:
Good service
Delivered on time called day before delivery no problems at all.
Stuart
Direct Oil
4 years ago
Hi Malcolm, firstly, let me apologise in our delayed response to your feedback. We really appreciate the 5 star review and look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Disappointing and unreliable delivery
delivering when they say they say they will deliver would improve their service
Stuart
Direct Oil
4 years ago
Hi, firstly let me apologise for our delayed response to your review. I can see that there were delays with your delivery in January and I agree there is room for improvement. I can only apologise that we did not meet with your expectations. Hopefully, if you place another order with us in the future we can do better for you. If you need any further assistance, please do let us know at: enquiries@directoil.co.uk
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AR
Alyn Roper
Feefoに#よる#検証#済み
Kings lynn
4 years ago
Alyn RoperのDirect Oilに関するコメント:
In time delivery (this time)
On time and friendly driver!
Stuart
Direct Oil
4 years ago
Hi Alyn, firstly let me apologise for our delayed response to your review. We really appreciate your 5 star review and it's great to read that we met your expectations. I can also see that you have ordered again since this review, so thank you very much for your custom. If we can help you further in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
A nonsense of the late delivery option.
delivery options were for 2 weeks after order or, at a higher cost, delivery within 2 days. I opted for the former but was notified within 3 days my delivery would be made the following day. This...
さらに表示
Stuart
Direct Oil
4 years ago
Hi, Firstly I must apologise for our delayed response to you review. I also apologise that the order came out too quickly for you and understand that it was inconvenient, we did attempt to stop the delivery, but were unsuccessful. If you do choose to order with Direct Oil again, if you drop us an email after placing the order and we can now change the date to be delivered "on or after" a certain date, rather than just having the option of "by" a certain date. It is not currently possible to select that option online, but we will happily make an amendment for you should you let us know via our email at: enquiries@directoil.co.uk
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NH
Nigel Hall
Feefoに#よる#検証#済み
4 years ago
Nigel HallのDirect Oilに関するコメント:
Could have been better
Would have been 5° if they had delivered on the first date given.Otherwise okay
Stuart
Direct Oil
4 years ago
Hi Nigel, firstly I must apologise for our delayed response to your review. I am sorry that we missed the first delivery date. December was an extremely tough time for the entire sector and I can only apologise that we let you down. Hopefully if you choose to purchase your oil with us again we can achieve a 5 star service for you. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Still good
Would recommend Direct Oil, have used before, will use again if the price is right. good that delivery made by Collisons
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and kind words. It's great to see that we have met your expectations. It is a testing time at the moment with regards to prices, but if you do need any assistance from us in the future please do let us know at: enquiries@directoil.co.uk
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DB
David Balfour
Feefoに#よる#検証#済み
4 years ago
David BalfourのDirect Oilに関するコメント:
Best company I’ve found
Best price and delivery service
Stuart
Direct Oil
4 years ago
Hi David, firstly I must apologise for our delayed response to your review. We really appreciate the 5 stars and such high praise is always nice to read! I'm glad that we have been able to meet your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Reliable
Very reliable and competitively priced.
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. I can see that you have also ordered again since this review, so thank you for your custom. We will continue to do what we can to meet and exceed your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
On time delivery
On time all good
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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SN
snicksnickers
Feefoに#よる#検証#済み
Kent
4 years ago
snicksnickersのDirect Oilに関するコメント:
Easy process
It was very easy to place my order and the oil arrived 3 days sooner than promised, will buy from Direct Oil again
Stuart
Direct Oil
4 years ago
Hi Susan, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and your kind comments. It's great to see we could get to you a bit sooner than expected and exceed your expectations. We look forward to supplying your oil again in the future, if you need any assistance, please do let us know at: enquiries@directoil.co.uk
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.