The easy way to order heating oil. It’s just us, our national heating oil network, and you.
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4.5
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61
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去年の評価数:
すべて( 2,929件)のレビューを表示中
JS
Jackie Smith
Feefoに#よる#検証#済み
3 years ago
Jackie SmithのDirect Oilに関するコメント:
Reliable and good value
Clear and easy to use ordering system. Good communication, delivered on time
Stuart
Direct Oil
3 years ago
Hi Jackie, thank you for your 5 star review it is very much appreciated. We are happy to see we met your expectations and the process was straightforward for you. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Straightforward service
Very good. Easy.
Stuart
Direct Oil
4 years ago
Thank you for leaving us a review, it is appreciated. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
共有
KH
Kathy Hebbs
Feefoに#よる#検証#済み
Cornwall
4 years ago
Kathy HebbsのDirect Oilに関するコメント:
Will keep on using Direct Oil
Good service. Cheaper than any others I could find. Very satisfied
Stuart
Direct Oil
4 years ago
Hi Kathy, Thank you for the 5 star review, we really appreciate it. It's good to hear that our price was the best at this turbulent time. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Excellent service.
Very reliable and delivered without any problems.
Stuart
Direct Oil
4 years ago
We really appreciate the 5 star review and happy to see we met your expectations. We look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
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PB
Paul Barry
Feefoに#よる#検証#済み
CORNWALL
4 years ago
Paul BarryのDirect Oilに関するコメント:
Where do I begin?
The worst service ever....worse even than BT.
Stuart
Direct Oil
4 years ago
Hi Paul, firstly let me apologise for my delayed response. I have checked your account and can see that unfortunately the order in question ended up being cancelled. December was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you gave us another chance this month and despite a failed first attempt, we were able to get the oil to you ahead of the date stated on the order. I hope we have gone some way to restore your faith in Direct Oil and if you need any assistance in the future please do let us know at enquiries@directoil.co.uk
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MS
Malcolm Shadbolt
Feefoに#よる#検証#済み
Devon
4 years ago
Malcolm ShadboltのDirect Oilに関するコメント:
Good service
Delivered on time called day before delivery no problems at all.
Stuart
Direct Oil
4 years ago
Hi Malcolm, firstly, let me apologise in our delayed response to your feedback. We really appreciate the 5 star review and look forward to helping you with your oil requirements again soon. If we can be any further assistance please let us know at: enquiries@directoil.co.uk
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Disappointing and unreliable delivery
delivering when they say they say they will deliver would improve their service
Stuart
Direct Oil
4 years ago
Hi, firstly let me apologise for our delayed response to your review. I can see that there were delays with your delivery in January and I agree there is room for improvement. I can only apologise that we did not meet with your expectations. Hopefully, if you place another order with us in the future we can do better for you. If you need any further assistance, please do let us know at: enquiries@directoil.co.uk
0
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AR
Alyn Roper
Feefoに#よる#検証#済み
Kings lynn
4 years ago
Alyn RoperのDirect Oilに関するコメント:
In time delivery (this time)
On time and friendly driver!
Stuart
Direct Oil
4 years ago
Hi Alyn, firstly let me apologise for our delayed response to your review. We really appreciate your 5 star review and it's great to read that we met your expectations. I can also see that you have ordered again since this review, so thank you very much for your custom. If we can help you further in the future, please do let us know at: enquiries@directoil.co.uk
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
A nonsense of the late delivery option.
delivery options were for 2 weeks after order or, at a higher cost, delivery within 2 days. I opted for the former but was notified within 3 days my delivery would be made the following day. This...
さらに表示
Stuart
Direct Oil
4 years ago
Hi, Firstly I must apologise for our delayed response to you review. I also apologise that the order came out too quickly for you and understand that it was inconvenient, we did attempt to stop the delivery, but were unsuccessful. If you do choose to order with Direct Oil again, if you drop us an email after placing the order and we can now change the date to be delivered "on or after" a certain date, rather than just having the option of "by" a certain date. It is not currently possible to select that option online, but we will happily make an amendment for you should you let us know via our email at: enquiries@directoil.co.uk
0
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NH
Nigel Hall
Feefoに#よる#検証#済み
4 years ago
Nigel HallのDirect Oilに関するコメント:
Could have been better
Would have been 5° if they had delivered on the first date given.Otherwise okay
Stuart
Direct Oil
4 years ago
Hi Nigel, firstly I must apologise for our delayed response to your review. I am sorry that we missed the first delivery date. December was an extremely tough time for the entire sector and I can only apologise that we let you down. Hopefully if you choose to purchase your oil with us again we can achieve a 5 star service for you. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.