The easy way to order heating oil. It’s just us, our national heating oil network, and you.
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去年の評価数:
すべて( 2,934件)のレビューを表示中
信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Satisfactory
Could have improved on delivery dates too much delay between order and delivery
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. I am sorry if there was an unexpected delay with regards to your delivery. January was an extremely tough time for the entire sector and I can only apologise that we let you down. I can see that you have ordered with us again, so thank you for that. I hope that this time we can exceed your expectations. We will always do our best to keep you informed of any delays, so if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
共有
RR
Robert Rottger
Feefoに#よる#検証#済み
4 years ago
Robert RottgerのDirect Oilに関するコメント:
service was as you would expect.
Stuart
Direct Oil
4 years ago
Hi Robert, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Best price t the time and prompt delivery.
Best price t the time and prompt delivery.
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. We really appreciate the 5 star review and it's good to see we met your expectations. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Mix up with order but excellent service from driver & customer service team
Order mix up but redeemed by very good customer service.
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. Sorry for the mix up with your order in December, but I'm glad to see that you have given us another chance since this review and it looks like the process went a bit smoother that time. Thank you for your kind words regarding the customer service team, it's very much appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
共有
MS
Mr Giles T Slater
Feefoに#よる#検証#済み
4 years ago
Mr Giles T SlaterのDirect Oilに関するコメント:
Good from start to finish
Efficient on timing & polite friendly driver
Stuart
Direct Oil
4 years ago
Hi Giles, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated, especially coming from one of our long standing regular customers. I hope we can continue to exceed expectations and if you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
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MD
Mrs Catherine Durham
Feefoに#よる#検証#済み
4 years ago
Mrs Catherine DurhamのDirect Oilに関するコメント:
Disappointed
As my oil was delivered a week late over the Christmas period, I would have expected some warning so I could make other arrangements for heating if I ran out. I heard nothing from Direct Oil until...
さらに表示
Megan Fenner-Jamieson
Direct Oil
4 years ago
Thank you for your feedback. We are sorry to hear that you’ve had a bad experience, and we are keen to investigate this further. Could we ask you to please send your account number and/or full address and postcode, along with appropriate contact details, to enquiries@directoil.co.uk so our customer service agents can review. Thank you – Direct Oil
0
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信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Excellent service
Clear and efficient website, very prompt delivery.
Stuart
Direct Oil
4 years ago
Hi, firstly I must apologise for our delayed response to your review. Thank you for your 5 star review, it's really appreciated. If you need any assistance in the future, please do let us know at: enquiries@directoil.co.uk
0
共有
信頼できるカスタマー
Feefoに#よる#検証#済み
4 years ago
Quick and easy , delivery on time
0
共有
AM
Angela May
Feefoに#よる#検証#済み
4 years ago
Angela MayのDirect Oilに関するコメント:
Odering with DirectOil
Very easy to order. Best price on the web. Delivered on a Saturday only 10 days after ordering. What's not to like?!
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.
At Direct Oil we’ve made buying oil online and having it delivered direct to your home quick and easy. To get started, simply tell us how much oil you want. We handle the rest, delivering it straight to your tank on a date that suits you. When you order with Direct Oil, it’s just you and us – there are no middle-men or third parties to deal with. And we won’t add any hidden fees or transaction costs to your order.