Poor customer service - not returning calls when they say they would with regard to delivery dates.
Also wanted to charge £60 to deliver drill bits. After questioning, this was reduced to £25 which...
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Donna
First Fence
9 years ago
Hi, thank you very much for taking the time to leave your feedback and discussing this with me over the phone. Was really helpful to hear your suggestions! I have implemented training for customer services to help improve their knowledge on deliveries and price for certain products. Furthermore we have also put your idea towards the Webteam regarding the fitting bit. I am happy your found our goods reasonably priced as we are constantly trying to improve our quality of goods for competitive prices. Thank you again for taking the time to speak to me, I look forward to speaking to you again, thanks Donna
Ordered five 3.45x2m used panels to help 'dog-proof' the garden. Great price, really quick delivery. Can't fault them!
Katie
First Fence
9 years ago
Thank you for your review, I am glad to hear that you found both our service and products met your expectations. With our large stock holding we can keep stock available to supply at both a fair price and in a short time frame. If you need any further security fencing or barrier systems, visit our website: https://www.firstfence.co.uk. Katie
Great customer service, helpful before ordering. Delivery was quick.
Donna
First Fence
9 years ago
Thank you for taking the time to leave your review. I will pass all your comments on to the relevant departments informing them of your review and how you found First Fence helpful and delivery to be quick! If you need anything else. feel free to contact us. Donna
購入日: 08/05/2017
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信頼できるカスタマー
9 years ago
good
Katie
First Fence
9 years ago
Thank you for your review, we are always looking for ways to improve our service! Katie
Thank you for your review, we are always looking for ways to improve our service! Katie
商品のレビュー
Katie
First Fence
9 years ago
Thank you for your review of our used fencing, If you require any further products, you can order through our website https://www.firstfence.co.uk or via our 24/7 Phone Line, 01283 512 111. Katie
購入日: 27/03/2017
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
very good service.all as described certainly recommend
Katie
First Fence
9 years ago
Thank you for reviewing our quality of service, we are aim to deliver only highest quality customer service. If you require any Security Fencing or Temporary Fencing solutions, please call us on 01283 512 111 or visit our website https://www.firstfence.co.uk. Katie
商品のレビュー
Katie
First Fence
9 years ago
Thank you for taking the time to review our products, I am so glad you found the quality better than you expected. If you need any further requirements for Security Fencing, Temporary Fencing or Barriers then please get in touch on 01283 512 111. Katie
購入日: 24/05/2017
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Efficient and helpful!
Katie
First Fence
9 years ago
Thank you for reviewing our quality of service, we are aim to deliver only highest quality customer service. If you require any Security Fencing or Temporary Fencing solutions, please call us on 01283 512 111 or visit our website https://www.firstfence.co.uk. Katie
商品のレビュー
Katie
First Fence
9 years ago
Thank you for your review, I am glad to hear that you found our products of a good quality. If you require anything else, please don't hesitate to call! Our sale and support line is open 24/7. Katie
Fast, Easy. Fantastic customer service, overall very satisfied.
Donna
First Fence
9 years ago
Thank you for your review we aim to provide an efficient and hassle-free customer experience. We are glad to hear you are happy with our fantastic service and product selection. I will pass these details onto our departments. If you require anything else please contact us or visit our website http://www.firstfence.co.uk/. Thanks, Donna.
Excellent customer service, fast delivery and driver extremely helpful.
Donna
First Fence
9 years ago
Thank you for your review. We are glad to hear you are happy with our excellent service, we strive to keep our prices fair and delivery fast! I will pass your comments onto our Sales and Transport team. If you require anything else please contact us or visit our website http://www.firstfence.co.uk/. Thanks, Donna.
They delivered when they said they would. This is the second time we have used first fence so that says a lot.
Donna
First Fence
9 years ago
Thank you for taking the time to leave a review. Glad to hear the products were easy to put together and that you are a repeat customer of First Fence. We have stock across the UK ready too, anything else feel free to contact us, Donna
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.