Lady on phone was most helpful. the delivery driver was also friendly when he phoned to find out where my house was. When he arrived I saw that he had clear instructions to help me unload. However,...
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Donna
First Fence
9 years ago
Thank you for your taking the time to leave your feedback. I have passed on your feedback to the transport department who have spoken to all drivers in relation to your concern and they are implementing training to improve quality of service. I am glad you found our Sales team to be most helpful and product perfect for keeping out unwanted visitors! If you require anything else, please do not hesitate to contact us, Donna
Excellent company, fair pricing, fast delivery, great communication.
Donna
First Fence
9 years ago
Thank you for your review. We are glad to hear you are happy with our excellent service and found our driver to be very helpful. I will make sure your comments get back to our Transport team. If you require anything else please contact us or visit our website http://www.firstfence.co.uk/. Thanks, Donna.
Without a doubt the worst supplier I have ever dealt with. 1st delivery paid for next day part of it turned up 3 days later the rest 4 says later. 2nd delivery was an absolute joke 5 weeks after...
Great service on time can't fault them from start to fimish
Donna
First Fence
9 years ago
Thank you for your feedback. If you require any more Permanent, Temporary or Traffic Management solutions feel free to contact us on 01283 512 111. We have stock on the ground across the UK ready to go!
Absolutely awful customer service. I ordered 40m of fencing, but called to reduce the order to 20m. The delivery driver assured our workers that they were only delivering 20m, but actually it was the...
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Donna
First Fence
9 years ago
Many thanks for your feedback. I have looked into this with customer services and understand the order was changed several times so I think there was an error of miscommunication. I understand that this has now been resolved and you have all your goods you require. If you need anything else please do not hesitate to contact us.
購入日: 13/03/2017
1
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Tracey Vasilis in the sales office is very helpful - returning quotes quickly etc.
knowledgeable + friendly.
as a company however, despite Traceys best efforts, lost out on a few orders totalling...
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Donna
First Fence
9 years ago
Thank you for your feedback. Unfortunately we do have certain requirements in place for setting up credit accounts, just as ways to keep our accounts secure and safe. Director’s guarantee is not only security for ourselves, but also indicates to us a directors trust in his own companies finances, which is always a good sign we look for. I appreciate the frustration as it you did have orders to place, and potentially if you were ever looking to place orders again, and were able to get the forms filled out fully, I have no doubt we could set up a mutually beneficial trading relationship.
Many thanks for the feedback . Customer satisfaction is the most important thing for us, so great too hear you found our service easy to use with competative prices and fast delivery. If you need anything else please contact us on our 24/7 line 01283 512 111, alternatively email sales@firstfence.co.uk
購入日: 05/09/2016
0
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Everything went off fine though I thought the delivery charge a bit hefty at £6
( twice as much as the unit since I only wanted one)
Donna
First Fence
9 years ago
Thank you for your feedback. Deliveries all come on our own vehicles, so there does need to be a charge for deliveries, however we are always looking at ways of to streamline our transport department, and save costs for our end users.
VC
Valued Customer
9 years ago
£60 not £6 - but there's no need to come back on it further. Thanks.
購入日: 20/03/2017
0
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Very helpful great product knowledge. Well set up warehouse. Fast and efficient service would recommend to others
Donna
First Fence
9 years ago
Thank you for your valued feedback. Customer satisfaction is the most important thing for us, so great too hear everything from another satisfied customer. If you need anything else at all, please feel free to call on 01283 512111 or drop us an email at sales@firstfence.co.uk.
購入日: 21/10/2016
0
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Supplied goods on time👍🏻
Donna
First Fence
9 years ago
Thank you for your valued feedback. Customer satisfaction is the most important thing for us, so great too hear everything from another satisfied customer. If you need anything else at all, please feel free to call on 01283 512111 or drop us an email at sales@firstfence.co.uk.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.