There was a bit of confusion between the sales department and the delivery dept. I requested a delivery for the following week and I had an email that evening to say that it would be first thing the...
さらに表示
Donna
First Fence
9 years ago
Really appreciate you taking the time to speak to me and leaving us your feedback. As discussed on the phone we welcome all feedback positive and negative to improve our services and products. I know you mentioned the main concern for you was the delivery as there was some misunderstanding between the Transport department and one of our depots. I have looked into this and contacted IT department regarding the email notification to try and ensure this does not happen again. Apologies for the inconvenience this caused yourself. I am glad you were happy with the Panel quality and understand that on occasion some fixings will not "play ball". I look forward to speaking to you on your next project. Donna
VC
Valued Customer
9 years ago
Thank you Donna.
商品のレビュー
購入日: 17/05/2017
0
共有
信頼できるカスタマー
9 years ago
Excellent service. Polite driver and very efficient.
Donna
First Fence
9 years ago
Thank you for your review. We are glad to hear you are happy with our excellent service and found our driver to be polite. I will pass these details onto our Transport team. If you require anything else please contact us or visit our website http://www.firstfence.co.uk/. Thanks, Donna.
購入日: 27/03/2017
0
共有
信頼できるカスタマー
9 years ago
Easy ordering and prompt delivery, but I had a query about the fencing which they found difficult to answer on the phone.
Donna
First Fence
9 years ago
Thank you very much for taking the time to leave us feedback regarding our service and products. I am glad to hear your found ordering your goods easy and delivery prompt. I have passed on your feedback to the relevant departments. Apologies not all your queries were answered. We try our best to give all customers as much information as possible and constantly try to improve our product knowledge training to assist with this. If you require anything else please do not hesitate to contact us.
Great Company, easy to deal with and good customer service. Our order was dealt with very quickly and they arranged delivery to site for us. Would highly recommend and we will definitely use them...
さらに表示
Donna
First Fence
9 years ago
Thank you for taking the time to leave your review. I will pass all your comments on to the relevant departments informed them of your review and how you found First Fence a great company! I am very happy to hear you were pleased with the product you ordered and how it fitted together. If you need anything else. feel free to contact us. Donna
商品のレビュー
購入日: 11/04/2017
0
共有
信頼できるカスタマー
9 years ago
All contact was good from answering of e-mails to a call from the delivery driver.
Donna
First Fence
9 years ago
Thank you for your review. We are glad to hear you are happy with our service and found our communication throughout the order placement right to delivery helpful. If you require anything else please contact us or visit our website http://www.firstfence.co.uk/. Thanks, Donna.
would defo use this company again!! A+++++++++++++
Donna
First Fence
9 years ago
Thank you for your review! Glad to hear you would use us again and found our products to be good value for money. We look forward to working with you moving forward! Donna
商品のレビュー
購入日: 28/04/2017
0
共有
VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
outstanding sales department, fast and prompt delivery.
Katie
First Fence
9 years ago
We appreciate you taking the time to leave us a review and are pleased that we gave you first rate service from start to finish! I will make sure that your comments are passed on to both the Sales and Transport Departments. Katie
商品のレビュー
Katie
First Fence
9 years ago
I am glad you found our products to be of a high quality, if you need any further requirements for Security Fencing, Temporary Fencing or Barriers then please get in touch. You can also purchase through our website https://www.firstfence.co.uk. Katie
購入日: 18/05/2017
0
共有
VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
excellent service.
Katie
First Fence
9 years ago
Thank you for reviewing our quality of service Victor, we are always aiming to deliver the very best customer service. If you require any Security Fencing or Temporary Fencing solutions, please call us on 01283 512 111 or visit our website https://www.firstfence.co.uk. Katie
商品のレビュー
Katie
First Fence
9 years ago
Thank you for your review, we are glad you found our products both of a high quality and easy to install. If you need anything else, please don't hesitate to call us on 01283 512 111, lines are open 24/7. Katie
Excellent. Products exactly as advertised. Delivery made on time and by a helpful/polite individual. Mine was a comparatively tiny order but the service provided could not have been better.
Katie
First Fence
9 years ago
Firstly, thank you for your review. We are delighted that you were so happy with our service, we aim to provide a great service, no matter the size of the order. Having polite and helpful staff is very important to us and I will make sure that your comments are passed onto our Transport Department. Katie
商品のレビュー
Katie
First Fence
9 years ago
Thank you for your product review. At First Fence, we aim to make both ordering and using your fencing and barrier systems as easy as possible. That is why we invest in making sure our website as functional as possible with plenty of information available whenever you need it. If you require any further products, you can order through our website https://firstfence.co.uk or via our 24/7 Phone Line, 01283 512 111.
購入日: 22/05/2017
0
共有
VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Provided a quote very quickly, answered queries and delivered when arranged.
Katie
First Fence
9 years ago
Thank you for reviewing our quality of service, we are aim to deliver only highest quality customer service. If you require any Security Fencing or Temporary Fencing solutions, please call us on 01283 512 111 or visit our website https://www.firstfence.co.uk. Katie
商品のレビュー
Katie
First Fence
9 years ago
I am glad you found our V Mesh Fencing to be of a high quality, most fencing systems are designed to ‘loop’ back on each other, eliminating the need purchase an end post. However, you have raised a very valid point and we are now looking into making the option to purchase an end post clearer on our website. If you have any further Mesh Fencing requirements, please give us a call on 01283 512 111. Katie
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.