Fantastic service from order to delivery. Great product, thank you. Will definitely use you for our future requirements.
Katie
First Fence
9 years ago
Thank you for your review, we aim to offer only the highest levels of customer service. Next time you require any security fencing or barrier systems, please give us a call on 01283 512 111, or visit our website!
商品のレビュー
Katie
First Fence
9 years ago
Thanks for the review Jane, with depots across the UK we are able to hold large quantities of stock, allowing us to supply you with the highest quality product at a fair price.
The item that I ordered was unfortunately out of stock which I couldn't tell at the time of ordering. They were very quick to contact me and let me know though & it added around 5 days onto the lead...
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Donna
First Fence
9 years ago
Thank you for your feedback. Apologies goods were out of stock at the time of your order. We have an electronic system and sometimes it doesn’t always update in time! I am glad to hear you were informed of this straight away and that you were kept fully aware of each stage of your order. It is really important to us to keep our customer fully aware of their order and its progress. Donna
I orderd at about 9 am and paid for the next day delivery and it didnt arrive. If I had not have called they wouldnt have realised and I probably wouldn't have even recieved it the next day.
The...
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Donna
First Fence
9 years ago
Many thanks for your feedback. Apologies you did not get your goods next day I believe there was a problem the vehicle and unfortunately this was out of our hands. I have seen the customer service log with your concerns and understand this has been completed and resolved now. Again apologies for the inconvenience.
Very helpful when I placed the order and delivery was super quick. Ordered heras panels to build a large chicken run. Chickens are now moved in and very happy.
Katie
First Fence
9 years ago
Thank you for your review Lyn, we are very pleased that we provided you a great product/service and that your chickens are very happy in their new home! If you require any further temporary fencing, please give us a call on 01283 512 111, also available to purchase online.
Fencing arrived on time, expensive service but well worth it.
Katie
First Fence
9 years ago
Thank you for your review David, we aim to offer only the best service. If you require anything else, don’t hesitate to call or visit our website: https://www.firstfence.co.uk/
購入日: 05/06/2017
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
First class service & easy to use web site, what more do you want.
Katie
First Fence
9 years ago
Thanks for the review, we make continual investment into our website and internal processes to make ordering a quick and easy. If you require any further products, don't hesitate to give us a call on 01283 512 111.
購入日: 23/05/2017
0
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VC
Valued Customer
Norwich
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
6 of the 28 panels were badly damaged on arrival - certainly some of the damage would have been noticed by the delivery driver. We have reported this to First Fence.
Donna
First Fence
9 years ago
Thank you for your feedback. I have looked into your order and approached the depot this came from. In light of this I have ensured the quality checks on all orders have been enforced and additional training has been provided. Again apologies if this has caused any inconvenience. We appreciate all feedback to improve our service and products. Donna
Bristol rep did not respond to request, when purchased from head office, incorrect fencing arrived, office staff rude and will rip you off at every chance, the delivery driver was very helpful,...
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Donna
First Fence
9 years ago
Thank you for your feedback. Apologies you may have had a bad experience with the company. I have looked into this and there seems to have been some miscommunication. I understand my colleague Ben has tried to contact you a few times regarding this without any success. I am glad you found our delivery driver a pleasure to deal with and very helpful. I will pass this over to the transport department. Donna
商品のレビュー
購入日: 15/03/2017
2
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
Delivered as and when they said.
Katie
First Fence
9 years ago
Thank you for your review, we aim to offer the best service, including great communication right through from enquiry to delivery.
商品のレビュー
Katie
First Fence
9 years ago
Thanks for reviewing our products, we want to offer only the highest quality at a fair price. If you require anything else, don’t hesitate to call or visit our website: https://www.firstfence.co.uk/
購入日: 22/05/2017
0
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VC
Valued Customer
9 years ago
Valued CustomerのFirst Fenceに関するコメント:
The service provided was average.
Katie
First Fence
9 years ago
Thank you for your feedback, we want to hear your comments on both our products and level of service good or bad! If you have any suggestions to move us from average to outstanding, we would love to hear them.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.
First Fence was established in 2010 and has fast become one of the front-runners of today’s UK fencing industry. We manufacture and supply a wide range of Security and Temporary Fencing, as well as Traffic Management and Access solutions. Serving clients on a national and now international scale, we cater to a variety of commercial and industrial markets, as well as public sectors.